The Brown Palace Hotel and Spa, Autograph Collection

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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of The Brown Palace Hotel and Spa, Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
321 17th St, Denver, CO, 80202

Explore the area

  • Popular LocationColorado Convention Center9 min walk
  • Popular LocationUnion Station17 min walk
  • Popular LocationCoors Field18 min walk
  • AirportDenver, CO (DEN-Denver Intl.)32 min drive

Choose dates to view prices

About this area

Denver

In the city center and near a train station, The Brown Palace Hotel and Spa, Autograph Collection is in a walkable area with good shopping. Union Station and Paramount Theater are notable landmarks, and the area's natural beauty can be seen at Denver Botanic Gardens and City Park. Looking to enjoy an event or a game? See what's going on at Ball Arena or Empower Field at Mile High. With kayaking and rafting nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Paramount Theater - 3 min walk
  • Civic Center Park - 7 min walk
  • Colorado Convention Center - 9 min walk
  • Union Station - 17 min walk
  • Coors Field - 18 min walk

Restaurants

  • Yard House — 2 min walk
  • Novo Coffee — 2 min walk
  • Starbucks — 2 min walk
  • Earls — 3 min walk
  • Corner Bakery Cafe — 3 min walk

Getting around

  • Denver Union Station - 18 min walk
  • 18th - California Station - 5 min walk
  • Denver International Airport (DEN) - 32 min drive

About this property

The Brown Palace Hotel and Spa, Autograph Collection

4.5-star luxury hotel near Colorado Convention Center
A short walk from Denver Art Museum and 16th Street Mall, The Brown Palace Hotel and Spa, Autograph Collection provides free WiFi, 3 bars, and a coffee shop/café. Indulge in a detox wrap, a facial, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants.
You'll also enjoy perks such as:
  • Valet parking (surcharge), limo/town car service, and a 24-hour front desk
  • Express check-out, a gift shop, and a porter/bellhop
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 241 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • HDTVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56.00 per day; includes in/out privileges)
  • Limo/town car service

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference space (31470 square feet)
  • Meeting rooms - 19

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Dogs welcome
2 per room

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 56.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 631 out of 986 reviews
5 - Excellent 64%
Rating 4 - Good. 202 out of 986 reviews
4 - Good 20%
Rating 3 - Okay. 84 out of 986 reviews
3 - Okay 9%
Rating 2 - Poor. 43 out of 986 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 986 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was run down. The elevators were broken for days and people at to take the service elevated and walk over giant piles of dirty laundry. They had the lobby as wall to wall people with no masks eating and drinking. Hundreds of people. My room was not ready at 5 pm. Just abandoned room service carts in the hallway. This was terrible. Assistant manager was rude and told me the elevated was working because the one service elevated was working
Stayed 3 nights in Dec 2021

1/5 Terrible

Traveled with family
Stayed 1 night in Dec 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait around 30 mins to get our room. They did comp us drinks at the bar but with only one bartender working we barely had time to get our drinks and relax.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very friendly staff, nice location, clean room, and a bit pricey but worth it if you like this type of style.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service and facility!
Stayed 1 night in Oct 2021