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“The room smelled terrible. They tried to clean but still smelled like seafood. 1 elevator worked. It took forever. Very sub par for the price I had to pay. Way overpriced!!!!”

“Thr rooms were very spacious, but the beds were not comfortable. The pool was amazing!! The floor in our room was not clean.”

“The hotel was great and the staff were very helpful. My only suggestion would be that the pool are be maintained a little better. Always full trashcans around the pool, chairs in disarray, and pool toys and clothing always scattered around the pool. The pool itself was always clean.”

“We absolutely loved our stay. I never go back to the same place twice however, we have booked again for next year.. The staff was amazing and very helpful. Breakfast was great! The location is perfect and the beach was exceptionally awesome… Highly recommend the Tides..”

“We loved walking out and having the choice of the pool or beach with in steps.”

“Overall the room was good but there were some issues. First, they do not have a place to check bags, and there are no independent luggage storage facilities in the area. Therefore when I arrived early, I was unable to enjoy the beach because I had to wait to check-in. I did not have a rental car. Second, the room and building had a strong musty odor. Similar to a room that was previously converted from a smoking to nonsmoking room. Lastly, the hand soap dispenser was out of soap. This should be……

“Beach view was nice, but as usual we were booked in the room most distant from the elevator! I am handicapped. We arrived 1 hrs early, and the desk clerk took my phone number and said wait for a call. Meantime 4 more parties came in saying we know we are early....but they were checked in immediately. ALL 4 PARTIES. We were never called so at 4:15 we asked the desk to do something. Yada Yada you have a beach view room....sorry for the 1 hour plus wait. Guess what the 4 parties referred to……

“The tiki bar was closed on a Sunday- someone called out? It was a bummer / that was one of the reasons we booked that hotel.”

“Phenomenal property and location to stay in Gulf Shores, AL. Highly recommend this Embassy Suites location!!”

“Very nice hotel. Great location to food. DOCS next door is excellent. The pool was very well Maintained. Breakfast is used up quickly. At least while we were there. Not much refill each morning. Seemed once it’s gone it’s gone. But again that was our experience. Room was very clean and the staff were one of the best attentive that we’ve had in a long time.”

“Nice!near the beach!”

“Great stay.”

“I was pleasantly surprised at how nice the room was and how comfortable the bed was! The employees on both the night shift when we checked in and the morning when we checked out were so nice and helpful! We would definitely stay here again!!”

“Good place to stay”