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"Very clean and professional "

"Great lobby, staff very nice and accommodating, good location, very spacious rooms and good to see each floor with amenities including vending machine and water/ice"

"For the price I paid is a steal with Onsen. Breakfast was fabulous with lot of variety."

"Loved having an indoor & outdoor onsen inside the hotel on the top floor. Loved having a lounge on the 17th floor that overlooked the harbor. They changed the towels & pajamas & emptied the trash daily. Breakfast was at Hakodate Morning Market right outside the hotel. The ice cream place inside the hotel, next to the lobby is delicious-recommend. Close walk to Hakodate Station & restaurants. Had a mini fridge, microwave, kettle, humidifier & so convenient to have a washer/dryer in the room. "

"Room was perfect. We love the Japanese Style Omakase breakfast buffet and the downstairs breakfast buffet. Staff are very friendly. We would stay here again. "

"Very nice location and amenities"

"Everything was good during the stay except that it’s a bit far from JR Station, and the bus service wasn’t that frequent for getting around."

"Room was very nice, and clean. Amenities were spot on and hotel service was great! Only issue was the bed. The bed was pretty firm however it is not a valid reason to take away a star! "

"Outstanding stay, excellent location! We will definitely return "