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“Parte del personal no atenta al servicio del cliente, se molestaban cuando se les solicitaba algo, la habitación con animales, encontré 2 cucarachas y un 100 pies, no estaba del todo limpia y para terminar la habitación que me dieron era la que tenía balcón y daba exactamente a la ventana de una casa donde no pude tener con mi familia privacidad en lo absoluto.”

“Todo muy bien”

“The rooms are no soundproofed. I cannot sleep during midnight because the neighbors speak loudly.”

“Location and clean room.”

“From the regional architecture and adornment to the in-house local guide provided along with the morning coffee and local artisan bread baked daily, the stay at La Casona was Amazing to say the least.”

“Excelente servicio y muy limpio, muy atentos todo el tiempo, recomendado 100%”

“The location is bad ,the hotel service is not good!”

“Muy buen trato y muy limpio todo”

“Rooms were clean and had everything we needed. Staff super friendly and did have valet parking (extra cost) overall, great location and easy to find.”

“I enjoyed how it was in the middle of everything so we could walk to everything! The room we got didn’t have a ac but they changed our room to a different one and it was perfect.”

“El hotel está en muy mal estado no le sirven los servicios ya, y no hay atención por parte del personal en ningún momento. En todo el hotel solo se encuentra una persona en recepción por qué no cuentan con más personal.”

“The room we booked was more spacious, it definitely had a different layout, however, the room we got was very small, it was difficult for two people move in the room. Very uncomfortable and no AC. There’s a fan noisy as much as the pump servicing the pool twice a day, which was very very loud, worse because the truck pumping was parked right outside our window. It’s a very cute property, well located, but the cons were stronger than the pros.”