搜索韦尔温赫德菲尔德酒店

“Staff were very good and friendly and accommodating ”

“Loved my stay there. Lovely rooms”

“okay”

“Lovely staff, very helpful . Our room was very nice, but a little bit tired and old-fashioned . That was a tear in one of the curtains and the French window onto the garden didn’t engage down at the bottom thus not locking properly alsowe had a lightbulb out on the wall lights behind the bed. Nothing to spoil the visit. It was taken on board at reception when we mentioned it on our departure. Also have to comment that one of our breakfast was not good for £20 per person. We did report this and……

“The hotel is extremely dated and is far away from being a 4 star hotel. The rooms are small, hot & stuffy. The windows didn’t open fully (safety - fair enough) and the fan provided in the wardrobe was so full of dust it wouldn’t even switch on. Carpets throughout the hotel are old and tatty. The walls are littered with scuff marks and the floor tiles in our bathroom were all cracked. The hotel was completely understaffed so no wonder the ones that were there were cranky & frazzled. We……

“Nice service ”

“Amazing staff”

“Amazing location, unique pub experience, good value. Mattress wasn't the best but the room was really quaint and clean. ”

“No and yes we find a shop around ”

“Good place for us to stay as visiting for a party in the area.”

“Difficult to get in. Outdated instructions. Staff appeared confused. 25 mins from arrival to getting to check in! Room was somewhat comfortable. ”

“Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week……

“nice room ,very helpful staff,lovely historic building and good breakfast.Second time we have stayed here and it is highly recommended”

“登記入住時前台的女員工態度傲慢，很像不歡迎我們一樣。房間裏床單有黑色的污漬，牆上佈滿蜘蛛網，椅子夾縫還有些爆米花碎。這個集團其他酒店我也住過，但這一間是最差的，我明白一間有些歷史的洒店當然會殘舊一點，但也要保持乾淨呀!還有停車位不夠，晚點回去已沒有位置可停車，你只能泊在外面住宅區的路邊。”

“This property is very tired and in need a full refurbishment. The rooms are small, and the bed (sold as a double), is 3/4 double at best. Positives, great location in relation to Enfield town and train station, the key code entry worked well, with the information / instruction sent in advanced and was well communicated.”

“Easy to find and check in is remote. Room feels secure and had plenty of facilities. No breakfast at the weekend, despite me booking it because free breakfast was included. No response to two messages about lost property after checking out. ”

“We had a delightful night away, all the staff were friendly and professional from arrival to departure. Great selection of drinks at the bar, good selection of food on the menu, clean and quirky bedroom and a quality breakfast. ”