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Took $2300 of my $ didn’t refund any got there showed my email confirmation and still wouldn’t t allow me or my family to stay said they were booked manager Zac never called back

Room was very humid and wet, when complained to the front desk I was informed we would get a better room (upgrade) but instead we were loved to a smaller room. Front desk supervisor had an attitude and looked like he was upset for dealing with the situation or with the customer. Would not recommend this place to anyone visiting Nashville. For the amount of money it cost you are better off at higher end hotels.