Find Hotels & Resorts for Couples in Downtown Rochester, NY

"There were things in my room literally falling apart. Bed could only lay in the middle or it tipped over. Light in the bathroom falling down. Door stop in bathroom falling off. Many cracks in the walls. Not to mention the people screaming cuss words and threats of harm to each other. Will not be staying again. "

"it is ok. no surprise, meet standard. "

"Newly refreshed hotel was top notch. Very nice large rooms. Had a superb dinner at hotel’s Char restaurant. Highly recommend and will be back."

"Great location "

"We loved it!!"

"Guest service was wonderful, breakfast was varied, hot and stocked. Front desk was attendant was great. Property and rooms were clean and fresh. "

"We were given a room with a dirty disgusting fridge we wouldn’t want to put anything there we had no dishes the sheets were dirty we had to ask them to change them "

"The staff at the Double Tree makes you feel right at home all the while making you feel like your a VIP. They have everything you need in the hotel if you dont want to leave but are also in a primary location where there are many things to do and eat. They made my sons birthday weekend super special from the front desk check in to getting a shirley temple from the in house bar and grill. "

"Everything was great! Except breakfast not being included in the stay. "