Find Hotels & Resorts for Couples in Downtown Rochester, NY

"unique and interesting hotel. There was no coffee maker in either of the two rooms I booked, nor was there a "spa robe", both of which were advertized. But the hotel itself was comfortable and really interesting. We enjoyed our stay!!"

"Staff was nice. Breakfast was good and fresh "

"Honestly, during the days I stayed there, the service was wonderful. The cleanliness was excellent, and the pool was great—even the water temperature was perfect. I spent a few incredibly peaceful days there and felt completely relaxed. The breakfast was delicious and varied, and the customer service was outstanding; they truly look out for you, and everyone is very polite. I honestly had a fantastic time and would definitely stay there again. God bless you all, and thank you!"

"I was severely disappointed that my room did not have a microwave."

"Yes it was relaxing"

"Pool closed, one morning of no hot water, room above us was moving furniture all night long and due to the floor we heard everything."

"I do their believe there was a difference in a third-party reservation vs going directly to the hotel and making a reservation as the two people that were at the counter with me they got the rooms right away. They were actually after me and I was told I had to wait till 3 o’clock. I got there at about 1:45. Sauce put in a room that the toilet or the water flows every 3 to 5 minutes all day all night however, other than that, the location is the reason for the hotel. The hotel is in prime location in Rochester and if you want everything to be pretty much at walking distance like the Blue Cross arena and other venues it’s a perfect place"

"Newly refreshed hotel was top notch. Very nice large rooms. Had a superb dinner at hotel’s Char restaurant. Highly recommend and will be back."

"We were given a room with a dirty disgusting fridge we wouldn’t want to put anything there we had no dishes the sheets were dirty we had to ask them to change them "