Is Willow Inn Suites pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Willow Inn Suites?

Self parking is free at this property.

What time is check-in at Willow Inn Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Willow Inn Suites located?

Situated in Eau Claire, this hotel is 0.8 mi (1.3 km) from University of Wisconsin-Eau Claire and within 3 mi (5 km) of Schlegelmilch-McDaniel House and Antique Emporium. Children’s Museum of Eau Claire and Oakwood Mall are also within 3 mi (5 km).

Willow Inn Suites Reviews, Deals & Photos 2025

Similar properties

2/10 Terrible

Paul

Jul 13, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room smelled like an old damp basement. Bathroom soaps and towels were cheap and basically useless. Felt like a prison for gamers.

Stayed 2 nights in Jul 2025

10/10 Excellent

Greg

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New property under renovation. Each time I stay it gets better. Front desk is very receptive to concerns or questions.

Stayed 1 night in Apr 2025

6/10 Okay

Jeremy

Apr 3, 2025

Disliked: Staff & service, property conditions & facilities

Room was decent...lots of renovations, empty pool and maintenance in the lobby that you had to walk through.

Stayed 1 night in Apr 2025

4/10 Poor

Valerie

Jul 2, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The locks didn't work. Staff lied about breakfast. Painting supplies left out. It rained during the night and several pails were set up to catch tge rain from the leaky ceiling. Garage was piled in a rolling cart near the entrance. No staff available at front desk.

Stayed 1 night in Jun 2025

2/10 Terrible

Jen

May 4, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel rooms smelled like cigarettes. Chipped, dirty walls. Worn out towels. A heating and AC until that sounded like a leaf blower 24/7.

Stayed 1 night in May 2025

2/10 Terrible

Sim

Apr 10, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Unkept with questionable staff

Stayed 1 night in Apr 2025

6/10 Okay

Heidi

May 2, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

The rooms were not very sound proof. You could here everything going on outside the room. The AC unit in the window not sure if it wasnt insulated but I literally thought the road was right outside my room. Cars sounded as if they were right next to the building.

Stayed 1 night in Apr 2025

4/10 Poor

chad

Mar 21, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Was in terrible condition, it was under construction and nothing was finished. It was very noisy and i just got a eerie feeling from the staff who were clearly high on something and the lobby smelled of weed and incents

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Mar 24, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

A mixed bag experience

The experience was a mixed bag. The people were friendly, and there was an amazing breakfast. I booked partly due to an advertised indoor pool as I was bringing children with. The entire pool area was tore up, under construction, and completely unusable. There were wires sticking out of the ceiling where there should have been a smoke detector. The ad stated the room had a balcony overlooking the pool area. It was a ground floor room near a very loud exit/entry door. I do think that this property has the potential to be an excellent stay. I just don't think that the current price level for the current amenities definitely do not match. We did utilize the pool at the local YMCA for an additional $25 to allow the kids the swim time they were looking forward to. I guess the biggest let down was choosing a more expensive option based on the ad listing over a couple other options with working amenities for around half the price. Again though, the breakfast and employees were some of the best we have encountered.

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Mar 24, 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Definitely a work in progress. The check in area is not well marked or well attended. No nametags. A ton of interior construction, as well as equipment and mess that goes along with it. Not ADA friendly, step ups or downs on nearly every door. No elevator. The room I had was clean, and all the furniture was new, so that was a plus. But the walls, while freshly painted, holes and dents were not properly prepped prior to the paint. The front cover came completly off of the AC unit when I turned it on, the insde was pretty dirty, it was snapped back on. Exposed nails in a door frame.The sink top was not secured to the cabinet, electrical outlets were not screwed into the wall, and the faucet deivered hot water to the right, cold to the left. The water was hot, so that and the new showerhead were nice. There appears to be a fair amount of long term residents, and it seems that they are also "employed" by the inn as they were back and forth behind the desk, in and out of work areas, and helping with food prep in the breakfast area. Again, no nametags or dress code, so unsure. The breakfast was ok, fresh fruit, eggs, french toast, pancakes and beverages. No gloves used for cooking, and prep area open and accessed by many. High chairs would have been nice. I can't truly recommend staying here while the reno is still in progress. And I would suggest during the transition that nametags and/or uniforms be utilized to help the short term guests know who to ask with questions/ concerns.

Stayed 2 nights in Mar 2025

6/10 Okay

Brian

May 23, 2025

Stayed 2 nights in May 2025

4/10 Poor

Gregory

Apr 19, 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

Jacob

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am sincerely happy. As far as spots go to lay your head on a comfy pillow... this is it!! Management, staff. Its has everything you need. Just keep it HUMBLE and KIND. This is a place filled with some of the kindest human beings on the planet. 10/10 in my opinion. Its a work in progress, whom ever the owner is has a brilliant eye for colors and shades. Its a home away from home. All it needs is an opportunity. Give it a chance.I dont promise often however i will promise that i will stay here again.... thank you everyone for your respect and kindness! sincerely, Jacob.

Stayed 1 night in Mar 2025

2/10 Terrible

Kalean

Mar 25, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ghetto Ass Hotel

Stayed 1 night in Mar 2025

4/10 Poor

Sophia

Mar 14, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Not the cleanest, but the staff were friendly. They took our concerns seriously and issued a refund. They should not be open during construction, and they need to focus on their rooms cleanliness and appearance.

Stayed 1 night in Mar 2025

6/10 Okay

Luke David

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Pool area will be great when finished. Clean rooms

Stayed 1 night in Mar 2025

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