Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Nashville TN

Great hotel and easy to find

Posted Nov 20, 2016
Stayed only one night but great experience. Room was spotless and the bed was comfortable . I slept like a log. Breakfast in restaurant was good and the wait staff was excellent.
Comment from Hotel Management
Nov 21, 2016 by Kenny, Hotel Management
Thank you for the great 5 star review. We're so happy to hear that you enjoyed your stay at our award winning property. We certainly enjoyed having you as our guest and look forward to seeing you again. Warm Regards,
5 out of 5
by A verified traveler from M

Nice hotel!

Posted Aug 22, 2016
Great place to stay when we were in town for my niece's wedding- close to everything. Clean and comfortable.
Comment from Hotel Management
Aug 23, 2016 by KF, Hotel Management
Thank you for the 5 star review. We enjoyed having you as out guest.
3 out of 5
by A verified traveler

Good value

Posted Jul 25, 2016 on Hotels
Bathroom needed to be cleaner: towels had stains and hair in tub. The room was fine, pool was ok, but was cloudy.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Thank you for the feedback. We apologize that your stay was not up to our standards. We will address the issues mentioned immediately.
4 out of 5
by A verified traveler

Posted Jul 10, 2016 on Hotels
The room was really nice and really clean! The only part that we weren't pleased with was for the price we paid, the breakfast was not included.
Comment from Hotel Management
Jul 11, 2016 by Kenny, Hotel Management
Thank you for your review.
3 out of 5
by Patti

I would stay elsewhere

Posted Jul 2, 2016 on Hotels
Noisiest hotel I've ever stayed in, every door could be heard banging shut. Scratchy linens too. Spotty paint on walls. But close to interstate and at very busy interse cation. Front desk was always busy too, not enough staff or needy guests, idk.
Comment from Hotel Management
Jul 11, 2016 by Kenny, Hotel Management
Patti- We apologize that your stay did not meet your expectations. We appreciate your feedback and certainly will address your concerns as they are not issues we commonly have and will correct immediately.
5 out of 5
by Donald from Oklahoma

Effingham overnight

Posted Jun 17, 2016 on Hotels
Just passim' through
Comment from Hotel Management
Jun 21, 2016 by Kenny, Hotel Management
Guest Donald- Thank you for the 5 star review. We are happy to have had your as our guest while passing through. We hope to see you again when your travels require another stay in our area. Sincerely,
5 out of 5
by Laura

Posted Jun 13, 2016 on Hotels
Comment from Hotel Management
Jun 15, 2016 by HI staff, Hotel Management
Thank you Laura for your feedback. We're delighted that you enjoyed your stay with us. We look forward to seeing you again. Regards,
5 out of 5
by lashawnta from Denver

Posted May 30, 2016 on Hotels
Came into town for a track meet in Charleston. The hotel wasn't too far away from the school and was really pretty and clean. My kids enjoyed the indoor pool. The only thing i would have made me happier is if breakfast had been included with the price of the room
Comment from Hotel Management
by Kenny, Hotel Management
Thank you for your feedback.
3 out of 5
by DEBRA from Crown point

Posted May 23, 2016 on Hotels
Better stay & service at Homewood Suites
Comment from Hotel Management
by Kenny, Hotel Management
Thank you for your feedback, we will share your concerns
5 out of 5
by A verified traveler

TRANSIT STOP

Posted May 18, 2016
Pros: EASY TO GET TO . NICE AND CLEAN. BAR AND RESTAURENT INSIDE HOTEL
Cons: ROOM 239 NEEDS A SOFA OR CHAIR, BATHROOM NEEDS A FSN
Location: DID NOT HAVE TIME TP EXPLORE
EXCELLANT SERVICE COURTIOUS STAFF GOOD FOOD GREAT ROOM SERVICE
Comment from Hotel Management
Jun 2, 2016 by Kenny , Hotel Management
Thank you for the 5 star review. We've forwarded your comments to our owners with regards to your suggestions.