Doubletree by Hilton Hotel Fayetteville

Photo gallery for Doubletree by Hilton Hotel Fayetteville

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Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, minibar, desk, blackout drapes
Premium bedding, minibar, desk, blackout drapes

Overview of Doubletree by Hilton Hotel Fayetteville

Doubletree by Hilton Hotel Fayetteville

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1965 Cedar Creek Rd, Fayetteville, NC, 28312

Explore the area

  • Popular LocationCape Fear Botanical Gardens7 min drive
  • Popular LocationFayetteville Transportation Museum9 min drive
  • Popular LocationCrown Center9 min drive
  • AirportFayetteville, NC (FAY-Fayetteville Regional)12 min drive

Choose dates to view prices

About this area

Fayetteville

Located in Fayetteville, Doubletree by Hilton Hotel Fayetteville is near the airport. The area's natural beauty can be seen at Carvers Creek State Park and Cape Fear Botanical Gardens, while Fayetteville Transportation Museum and Airborne and Special Ops museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Segra Stadium or Crown Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cape Fear Botanical Gardens - 7 min drive
  • Segra Stadium - 8 min drive
  • Fayetteville Transportation Museum - 9 min drive
  • Airborne and Special Ops museum - 9 min drive
  • Crown Center - 9 min drive

Getting around

  • Fayetteville Station - 7 min drive
  • Fayetteville Regional Airport (FAY) - 12 min drive

Restaurants

  • Marquis Bistro — 1 min walk
  • Ruby Tuesday — 3 min walk
  • Marquis Bistro — 3 min walk
  • Cracker Barrel Old Country Store — 5 min walk
  • Sandpiper Seafood Buffet — 6 min drive

About this property

Doubletree by Hilton Hotel Fayetteville

4-star Fayetteville hotel in Cape Fear with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 148 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include MP3 docks, minibars, and premium bedding. Housekeeping is available on request.
Doubletree by Hilton Hotel Fayetteville offers 148 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Fayetteville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 12.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Korean
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • Conference space (11786 square feet)
  • Meeting room

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Doubletree Fayetteville
Doubletree Hilton Fayetteville
Doubletree Hilton Hotel Fayetteville
Doubletree Hotel Fayetteville
Fayetteville Doubletree
Fayetteville Doubletree Hotel
Doubletree by Hilton Hotel Fayetteville Hotel
Doubletree by Hilton Hotel Fayetteville Fayetteville
Doubletree by Hilton Hotel Fayetteville Hotel Fayetteville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 521 out of 968 reviews
5 - Excellent 54%
Rating 4 - Good. 326 out of 968 reviews
4 - Good 34%
Rating 3 - Okay. 65 out of 968 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 968 reviews
2 - Poor 3%
Rating 1 - Terrible. 30 out of 968 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice arriving to comfortable beds and quiet room.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property! The room was appealing & comfortable, with nice colors & furniture, a counter area with microwave & fridge, & a cute light fixture hanging above. There's a bar/restaurant off the lobby, and we enjoyed the personnel there, as well as drinks and a light dinner. Recommended!
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was good
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms need to be updated and deep cleaned. The first room I was pit in had a funky smell. Tye second room was ok then on my last night there was a roach in the dresser!! Disgusting!!!!
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
A front desk female staff who worked on Sept 6, 2021 night was super rude! Since we anticipated to arrive the hotel very late, I called to make sure that a late checkin was okay. From 8:03pm to 8:42pm on Sept 6th, I made 4 phone calls to this hotel front desk through 910-323-8282. The same female staff picked up the phone. She told me that my reservation was not in the system after I gave her my last name (Asian last name), and hung up on me before I even finished talking. She did that exact same thing the next two times when I called and she just hung up when I tried to provide her the confirmation no. I called again, the 4th time she picked up the phone and said: "I don't have your reservation here." right after she heard my voice. I then read out loud the reservation confirmation number and asked if she could hear me. She said:"I can hear you but I can't understand your English. You should ask someone who speaks English to talk to me!". Then she hung up the phone immediately afterwards even while I was still reading the confirmation number one more time. English is not my native language, but I speak good enough English. I'm a US citizen and have earned a master degree in US and lived since 1999. My last job was a senior manager in a public software company. This is such a frustrating and humiliating experience, the worst customer service I've received in US. P.S.My reservation was in the system. The 5th phone call was picked up by a male and he confirmed that.
Stayed 1 night in Sep 2021