“I recently stayed at Resorts World Catskills and had a mixed experience. The property itself is ok. I felt like I was treated as just another reservation. Hospitality is often measured by how guests are treated when unexpected situations arise, and unfortunately, this experience fell short.
On a positive note, the restaurant staff was wonderful. Everyone we encountered was friendly, attentive, and welcoming. The food was pretty good, and I thought the prices were fair, which was a pleasant……
“I recently stayed at Resorts World Catskills and had a mixed experience. The property itself is ok. I felt like I was treated as just another reservation. Hospitality is often measured by how guests are treated when unexpected situations arise, and unfortunately, this experience fell short.
On a positive note, the restaurant staff was wonderful. Everyone we encountered was friendly, attentive, and welcoming. The food was pretty good, and I thought the prices were fair, which was a pleasant……
Elan