This hotel is on the outskirts of Fort William and within walking distance of the Ben Nevis Visitor Centre and the start of the Mountain Path.
We stayed for 2x nights to climb the peak. Overall, the hotel is a dated and bleak place. It's kept in business purely due to its proximity to Ben Nevis.
Essentially, but for the location, it is likely this hotel would have closed years ago. The hotel facilities are generally poor and not at all as represented in Expedia photos. The complex needs extensive refurbishment. For example, the bedroom window once opened were a struggle to close, the bathroom extractor fan didn't work & black mould was present. The tiling in places were a mess from poor patch and fix work. Also worth mentioning was the water pressure on the shower, was similar to that of a jet wash and would be uncomfortable/painful for younger children and some elderly folk.
In all, it is a very 'Fawlty Towers' Esq hotel, right down to missing letters on the signage and dilapidated exterior. It urgently requires major refurbishment, potentially even a complete demolition & re-build. Given it did not appear to be fully accessible to all, as there were no evident lifts to the upper floors within the complex.
Albeit, in the main facilities,such as, reception, pool and restaurant are on the ground floor. Which did appear fully accessible with ramps etc.
The staff were all very friendly, approachable and professional.
