预订哈特斯利酒店宾馆住宿限时优惠

“We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue……

“Good value for money. A room on 1st floor of a small terraced block of houses. Advert should be clearer that it is a shared bathroom (with one other room) and no sink in the room. A toaster, microwave, and kitchenware are provided but have to do your washing up in the bathroom sink and no teatowel provided. Comfortable bed and HUGE TV. Not as clean as could be e.g. food stains on and around the bin, toaster was quite grimy + corners of the room and staircase had visible dust. Prompt contact……

“The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors.”

“The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay”

“Kaye was communicative and lovely. Her home is a calming respite for busy travelers. The outdoor space is spacious and beautiful, with friendly horses nearby. The bed was a bit soft for us, but the room was very clean. My Way Guesthouse is a very good value.”

“Very nice place food excellent ”

“Stayed for three nights. Very comfy bed. Helpful staff. TV not working when arrived. New one ordered and fitted the next day!! Excellent food. Continental breakfast served in a hamper each morning. Dinner menu refreshingly different!!!”

“Room was clean and tidy, only downside was that there was no wardrobe nor chest of drawers. ”

“Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

“I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.”

“Love staying at hotel 🏨 could do with some up dating. This is our 3rd time Will definitely coming back x”

“We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared.”

“Rooms were spotless Spot on”

“We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very……

“Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting……

“No evening meal due to chef needing time off, staff seemed to have no idea what was happening. Only food available in the area was pizza at a hostel across the road. Breakfast room opened at 8:30 and consisted of help yourself Coco pops, croissants or toast, if you had an early start, nothing. Overall a very poor experience.”