Apartments in Henrietta for Rent

"When I arrived front desk was on a personal phone call. I stood there till they finished. When returning from dinner a man ask how to check in. I explained someone was at the desk when I arrived. We found a button to activate for help. Went to my room changed when I came back down still no one. They had to call to get someone to help him. Also $100 deposit was removed from my card I produced. It has yet to be out back in my account. Customer service was of no service. The property customer service wasn’t much better. Still waiting on my deposit to be returned. "

"Great stay!"

"I was in what's called an accessible room. The bed is very high to get on and the shower head is extremely high. Also the walkway going to the property has a number of cracks."

"This place is a pit. First room had dried toothpaste spit all around the edges of the sink, very clear stains on both comforters, hair on the pillow (!), dust and grime in all around the room and bathroom edges and (worst of all) smelled like 2000yr old cigars. Oh, and a chirping smoke detector. Asked for a room change and they thankfully accommodated immediately but new room again smelled like old cigarettes but, as my son mentioned, also weed. Room was somehow even filthier than the last with a dried white crust of some sort, like some food, all over the carpets and a toilet and bathtub so stained my son thought there was a #2 still in the toilet and thought the shower would make him dirtier than not taking a shower. I assured him it was only an old tub and he took a shower but no shampoo or soap. And no phone in the room to ask for them. Checked for bedbugs and found none thankfully but in so doing discovered that the sheets were almost certainly not recently laundered. Slept mostly clothed and had a hard time getting the room stench out of our noses the rest of the day. This is hotel that has long ago given up. Seriously thought about sleeping in the car. "

"Perfect for a night stay. "

"Clean great breakfast "

"Great for a quick business trip. "

"Great breakfast"

"The room was good. The shower surround needed a good scub, very curious as to why that isn't done everytime a guest checks out. THe breaksfast was very good, but the breakfast attendant literally had a countdown of when it was over. 9:00 am! Her phone alarm went off. Prior to 9:00, she was putting everything away, very rushed. Parking was good, safe, lighted. "