Ranches in Hilton Head Island

"The views from this hotel are hard to beat. That being said, that is the only thing i would give 5 stars. The chairs by the pool are so hard to get because so many of them are only for rent, making it difficult for parents with littles to actually be close to their children to keep an eye on them. The upholstery in the dining areas, the curtains, the seating in the lobby ALL had massive stains on them and was so gross looking. There is a smell they are trying to pump through the lobby but it is SO strong it's overwhelming. Our bathroom wall had cracks in it and our room smelt musty. My husband tipped the valet $20 each morning for them to simply move the car, we needed the car a second time one day and the next morning I overhead the man who picked the car up the second time speaking poorly of my husband because he did not tip him. We have stayed here 3 times over the past 4 years but this will be the last time, it has unfortunately gone down hill significantly. "

"Very “adequate”"

"Excellent, I will be going back!"

"Everything was fine Room was clean but location could've been better. I didnt have the room I saw from the internet and my view of the ocean was just that... from a window. "

"When I was checking in the staff was not welcoming. Acted like we were bothering the for checking in. They do not clean your room, you have to ask. Just giving you a heads up. Breakfast was not the best. "

"The bathroom looked dated even though the hotel was updated last year. The bed was not comfortable. "

"Pros- walking distance to beach & Coligny park. Rooms were clean and the hotel has been updated. Reasonably priced. Allows pets. Water pressure was good & water hot. The manger was very kind & you could tell truly cared about his hotel guests. Cons- the room key system was broken during half of our stay & required us to have a staff member unlock our door as we came & went. The water fountain in the lobby was broken, the ice machine was broken on our floor aches there was no coffee in the lobby until I mentioned it to the manager who made sure there was coffee there next day, however, that coffee was gritty with grinds. There are no coffee machines in rooms. "

"Check in was pushed back over an hour. Projected time was 4pm but we did not get checked in until after 5. No additional accommodation was made for having to miss dinner reservations that same evening. We went to the XO bar and received horrible service. The waitress acted as if we were inconveniencing her and did not seem like she wanted to be there. When attempting to get drinks at the pool bar it took over 15 minutes to get a single drink. Those staff also seemed very disinterested and acted as if they did not want to be there. All and all this is not the experience I would have expected from an Omni and I will not be going back. "

"Beautiful property with so much to do. Great for families. We loved the executive suite with full ocean view on the 5th floor and it was incredible! "