预订万卡拉尼区酒店宾馆住宿限时优惠

“Habitación, tranquilidad, la atención del personal 10/10 ”

“對於酒店員工十分不滿 首先是態度冷淡並且無法滿足客人要求，由於酒店職員不懂英文，難以溝通，職員會選擇先協助懂西班牙文的客人。 而面對本人所提出之要求，一而再再而三地忽略。本人出門前向櫃枱職員提出要求提供多一個枕頭及暖爐， 職員表示會於清潔房間時放進房間。 其後本人回到房間， 不但沒有完成本人要求， 更收走了早前向櫃枱職員借的風筒！ 本人親身到櫃枱再次表示需求，職員態度欠佳，沒有正面回覆何時會提供所需的物件，你需要多次向職員查詢才有回覆。 當我收到職員提供之暖爐時，我同時要求的枕頭，並沒有提供，又需要我再次向職員查詢！ 我從未試過入住酒店出現類似體驗，本人對此酒店十分不滿！ 位置偏僻，對於旅遊人士絕不友善！”

“房間很舒適，櫃檯服務人員也能提供各種協助。另外，飯店位置計程車可以直接到達，接駁很方便”

“Staff were very knowledgable and friendly The room was good. Breakfast was great case Esqueda is close to many attractions and great views I would and may stay there again”

“當天才被告知，被安排到另一間飯店Quechua Plaza Hotel，其實就是Hotel Qarmenqa。 入住的當下，房間根本沒準備好，所以被安排另一間房間。 結果該房間的衣櫃和浴室還有別人的物品，本來不以為意，但到了晚上時，飯店人員來敲門，結果那間房間根本是別人還沒退房的房間。”

“Everything was amazing! We were able to get an early check in and they helped out with every question we had ”

“Parfait pour le prix ”

“We were upgraded to a king room, with a small balcony that had a view towards the main plaza. The front desk staff were very friendly and helpful. The room was very nice, and the bed was really comfortable. The rooms with double beds that my sons stayed in were quite nice too, and I would have been happy to stay in those rooms. The free breakfast was quite good and the wait staff and cook were very nice. I was really pleasantly surprised by the hotel and would definitely recommend it to……

“fair room feature, poor service. fair breadfast. there was one night room with no water at 8pm, went down to reception to ask is problem in my room, and wait for 30 mins still no feedback, and have to go down to reception to ask again, and finally said it is the city issue, entire street with no water until next day 4am, i was shocked since not even have water to flush toilet and ask if there bottle water provided, reception only said she need ask boss then also no feedback again. please train……

“Everything great recommend to all”

“Set up ride to hotel was easy thru hotel. They had nice hot water showers. Takes over a minute to get the hot water but it worked. Breakfast was good. Simple. Not far from centro and all the things you want to see in centro cusco. I would stay there again. ”

“it is very good hotel with nice services and staffs.”