“Room smelled like old smoke, there was a hole punched in the back of the bathroom door, and three days into my stay we caught a live bed bug on a pillow. After bringing it to the front desk, Tyler panicked and shut down the whole block of rooms. We relocated to a hotel 30 minutes away. Now the hotel manager refuses to refund my charges and Expedia is holding my full prepaid amount to the “cancellation policy”. I was offered a refund when I left but because it was booked and prepaid via Expedia……
“This was by far the most comfortable bed we slept in! The whole property was wonderful! In the evening we sat on the rocking chair with bottle of Jack and watched fireflies! Very quiet and relaxing! The only confusing bit was the breakfast, the booking it says it was included but there was no breakfast... unless it was make your own as there was some food in the fridge. No staff present at the property or an information page left In the room. We did find some baked goods on arrival in our……