Hyde Park Vacations from $349

"Hotel staff didn't care that construction workers were tracking mud on elevator carpet and leaving in sight big garbage bags full of junk. The desk staff was short and defended poor television remote control saying it wasn't hotels fault. Staff needs customer service and relationship training. I will not return or refer"

"It was what was lacking from the listing that was the problem-- there were 20 sketchy steps from the sidewalk to the front door. Those were not mentioned. We're 81 and 78. Stairs in general are things we try to avoid, but these were covered with leaves, ivy encroaching on the lowest set and with ridiculously low hand rails. Since there's no off-street parking, using the scary stairs was mandatory. The house was fine, but getting in and out was not."

"Everything was great! Clean room and pool area. Breakfast food was good with lots of variety to choose from."

"Clean room and hotel in general. Staff was nice and provided information about what the property provided."

"Front desk lady was rude when I arrived, the room wasn’t ready so I had to come back in an hour. When I came back the small lobby was packed and the 2 front desk employees took forever to check people in. The lobby isn’t welcoming and the building is older. The floor I was on smelled strongly of cleaner. The room itself was nice and clean. The beds were comfortable. I would not stay here again."