Hotel Promise

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A short walk from Istiklal Avenue and Taksim Square, Hotel Promise provides a free grocery shopping service, a coffee shop/cafe, and a library. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

4.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Single Room, 1 Bedroom

Room

Economy Single Room, 1 Bedroom

  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Economy Double Room

Room

Economy Double Room

  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

View from room

Standard Double Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Room

Standard Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Located in Taksim, a neighborhood in Istanbul, Hotel Promise is in the entertainment district and near a boardwalk/promenade. Topkapi Palace and Hagia Sophia are cultural highlights, and some of the area's notable landmarks include Galata Tower and Sultanahmet Square. Looking to enjoy an event or a game while in town? See what's going on at Tupras Stadium, or consider a night out at Bomontiada. Visit our Istanbul travel guide
Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440

What's nearby

  • A red tram with the number 223 on a busy street.
    Istiklal Avenue
    2 min walk - 0.1 miles
  • A tram in a city square with buildings and flags.
    Taksim Square
    8 min walk - 0.5 miles
  • A historic building with classical architecture, red awnings, and multiple balconies.
    Pera Palace Hotel
    10 min walk - 0.6 miles
  • Nevizade Street
    1 min walk - 0.0 miles
  • Demiroren Istiklal
    3 min walk - 0.2 miles

Getting around

  • Taksim Station
    10 min walk
  • Beyoglu Station
    13 min walk
  • Istanbul Airport (IST)
    50 min drive

Restaurants

  • Dürümzade
    1 min walk
  • osmanli kokoreç
    1 min walk
  • Pala Ocakbaşı
    1 min walk
  • Onder Kokorec
    1 min walk
  • Babel Ocakbaşı Nevizade
    1 min walk

About this property

Hotel Promise

  • Hotel near Istiklal Avenue
  • Taksim Square and Galata Tower are located near Hotel Promise, which provides a free grocery shopping service, a coffee shop/cafe, and a library. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • Local cuisine breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, a TV in the lobby, and an elevator
    • Free newspapers, coffee/tea in the lobby, and concierge services
  • Room features
  • All guestrooms are individually decorated, and offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • 82-cm LED TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and housekeeping

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Frequently asked questions

Is Hotel Promise pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 5 per day. Valet parking is available for EUR 15 per day.

What time is check-in at Hotel Promise?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Promise?

Check-out is at 11:30 AM. Late check-out is available for a fee.

Does Hotel Promise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel Promise located?

Located in Taksim, this hotel is within a 10-minute walk of Istiklal Avenue and Taksim Square. Galata Tower and Bosphorus are also within 1 mi (2 km). Taksim Station is 10 minutes by foot and Tophane Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Promise Reviews

4.6

4.8

Cleanliness

6.0

Location

5.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 135 reviews
Rating 8 - Good. 19 out of 135 reviews
Rating 6 - Okay. 20 out of 135 reviews
Rating 4 - Poor. 23 out of 135 reviews
Rating 2 - Terrible. 61 out of 135 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Économic room are located at the back side of the building. You can hear very loudly the sound of a disco in the courtyard playing music all night. Window was broken, water tap in the shower. Not recommended if you want to sleep.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low quality

One of the worst stay experiences yet. I arrived and waited 30 minutes before they finally got me checked-in. How is it that only one staff can do this. The lift to my floor is broken so I had to carry my luggage one floor up. The room is tiny, there’s no tea table or any table. No closet, just a few hangers attached to the wall. There’s no view from the window, just another building across. The bathroom and toilet is 10 cm apart, no curtain or glass to separate so the shower basically splash everywhere. There’s no towel, no floor mattress anywhere, and no sandals. Basically just a bed with AC and a small bathroom. Overall cleanliness is bad, the bed sheet and pillow are not clean.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Tam bir rezillik resepsiyonda ztn 1 saat bekledik ve hala çözüm olmadığında odaya çıktık rezervasoynumuz bulunmuyormus bulamadılar fln oda desen rezalet oda kapıları bile delik deşik aldığı parayı zerre haketmeyen biyer temizlik desen heryer leke kan izi hiç tavsiye etmem aynı fiyatlarda daha iyi oteller bulabilirsiniz.
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Stayed 1 night in May 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cet hôtel devrait être supprimé du site

L’hôtel était très sale on a changé d’une chambre standard à une chambre double deluxe mais toujours le même problème de saleté des cafards partout pas d’eau chaude la chasse des toilettes ne marche pas deux nuit après on a quitté l’hôtel même si on a payé pour trois nuit
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Ich habe in diesem Hotel garnicht übernachtet Weil es voller Schimmel und Dreck war , nicht mal ein Tier Würde dran drin schlafen Habe auch Bilder gemacht
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var som helvetet , det enda som jag kan berätta för er , aldrig kommer o Boka min hotel fram eran sida !!
Stayed 14 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mauvaise expérience

A éviter
Stayed 9 nights in Dec 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alles alt und kaputt. Ich würde diese Unterkunft nicht weiter empfehlen.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beğenmedim

Cok kötüydü hersey hiç bir sey çalışmıyordu
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad

The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi :)
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
Stayed 23 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Richtig herunterkekommenes Hotel, Schimmel im Badezimmer, Badezimmertür war defekt, man konnte die Tür nicht abschließen, zwei kaputte Stühle im Zimmer. An der Rezeption überwiegend keine Personal . Zum Teil kümmern sich die Nachbargeschäfte um dieses Hotel . Auf meinem Wunsch wenigstens die Stühle auszutauschen, können wir nicht, war die Antwort. Ich bin öfters in Istanbul und habe sowas noch nie erlebt. Absolut nicht zu empfehlen.
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Худший отель во всем Стамбуле

Худший отель. Заселения пришлось ждать почти 2 часа. Во время ожидания сотрудники не давали никаких обьяснений забержке, посте чего ушли совсем. Номер грязный- сантехника выглядит так, как будто ее никогда не мыли. Постель и полотенца пахнут сыростью. Стены в пятнах. Под окнами ночной клуб из-за которого невозможно спать. Телевизор и кондиционер сломаны.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale

Je ne suis même pas resté une minute
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Es war dreckig und sah nicht so aus wie auf den Bildern
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel

Very bad hotel, very bad rooms, small rooms, dirty rooms, dirty washroom, poor system, reception little bit cooperative, all was bad, recommend people dont stay in promise hotel,
Stayed 3 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cocuklu aileler icin uygun degil

Odalar eski -carsaflar kirli-odada bocekler vardi dusakabin musluklar sallaniyor-odada agir koku vardi-personel iyi niyetli yardimci olmaya calisiyorlar
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is infested with cockroaches ,every time you reach your room , you need to kill at least a dozen that are roaming around including your mattress and pillow. the situation is horrible , when receptionist was informed he just showed up with a locally made solution that he sprays around and does nothing and the next day the insect infestation prevails.
Stayed 5 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

really hotel disaster. reception = 00. full of waste. insects everywhere. You can not even get a single star.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel de Estambul

Pésimos servicio, peleas todas las noches, demasiado ruido, habitaciones sucias, simplemente terrible. Nunca se hospeden aquí, el hotel no debería estar en este sitio.
Stayed 17 nights in May 2019