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“We experienced multiple cleanliness and maintenance issues, including: * Hair in the shower when we arrived. * The shower drain was clogged, causing water to back up while showering. * The wall around the air conditioner was wet, suggesting a leak or moisture problem. * There was visible deterioration behind the wall/baseboard with exposed debris and damaged materials. * The carpet was stained and appeared dirty. I reported these issues to the hotel, but no one apologized or made a meaningful……

“Staff was friendly and the rooms were clean. I enjoyed my stay.”