Best Western Joliet Inn & Suites

Photo gallery for Best Western Joliet Inn & Suites

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, iron/ironing board

Overview of Best Western Joliet Inn & Suites

Best Western Joliet Inn & Suites

2.5 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
4380 Enterprise Drive, Joliet, IL, 60431

Explore the area

  • Popular LocationComplete Family Healthcare5 min drive
  • Popular LocationJoliet Junior College6 min drive
  • Popular LocationEmpress River Casino8 min drive
  • AirportChicago, IL (MDW-Midway Intl.)41 min drive

Choose dates to view prices

About this area

Joliet

Located in Joliet, Best Western Joliet Inn & Suites is in the suburbs and near a metro station. Mistwood Golf Club and Dellwood Disc Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Channahon State Park and Des Plaines State Fish and Wildlife Area. Looking to enjoy an event or a game while in town? See what's happening at Silver Cross Field or Chicagoland Speedway. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Complete Family Healthcare - 5 min drive
  • Joliet Junior College - 6 min drive
  • Westfield Louis Joliet Shopping Mall - 6 min drive
  • Empress River Casino - 8 min drive
  • Hollywood Casino Joliet - 9 min drive

Getting around

  • Joliet Gateway Center - 15 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 52 min drive

Restaurants

  • The Crowd Around Me - 16 min walk
  • Aurelio's Pizza - 3 min drive
  • Happy Place Cafe - 3 min drive
  • Maciano's Pizza - 3 min drive
  • La Mex - 3 min drive

About this property

Best Western Joliet Inn & Suites

Suburban hotel with free breakfast and 24-hour business center
This hotel features an indoor pool, a 24-hour business center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Joliet Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station
  • Conference space (625 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 7:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Cash Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 152 out of 526 reviews
5 - Excellent 29%
Rating 4 - Good. 182 out of 526 reviews
4 - Good 35%
Rating 3 - Okay. 84 out of 526 reviews
3 - Okay 16%
Rating 2 - Poor. 63 out of 526 reviews
2 - Poor 12%
Rating 1 - Terrible. 45 out of 526 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the single worst I’ve ever had at a hotel. Next time HIE
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
It’s okay
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place comfy face
Stayed 1 night in May 2022

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff were very friendly and helpful. Consider focusing on the environment of the rooms. Carpets may need to be cleaned. There was a musty odor and the filter in the air conditioner needed to be changed. I had to ask that the curtain be fixed the showe curtain was dirty and the sheets had some type of spots or stains on them.
Stayed 5 nights in May 2022