Kitchener Town Houses

"Very noisy hotel as it’s very close to the 401. I would not recommend this hotel, if you plan on sleeping "

"Clean"

"Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! "

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"Very short stay and left at 3:30 am No breakfast "

"The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist offered to clean it herself. If that is a hotel policy, I think it is very unhygienic. I also feel that it will be helpful to staff their front desk with more staff because there is always a delay with a lineup at the front."

"Amazing experience! The room was super clean and the two king beds were a game-changer for our family trip. The staff members are hardworking, friendly, and well-presented. I felt so relaxed and comfortable during my stay. 10/10 would recommend!"

"Staff was very friendly and helpful. Room was clean and modern. Basically it was just a couple odd things like the toilet would run if you didn’t jiggle handle, treadmill was really loud, coffee maker in room didn’t work as instructed, nothing big. Certainly would stay again. "

"My sister and I had a great few days' stay here - we were greeted warmly by the front desk staff and our room was ready a bit before standard check-in time, which was a nice surprise. The room was nice and decently appointed. We weren't spending much time in the room so it wasn't too important to us. Bar Mason was convenient - and the food was tasty too! Service at the bar was friendly and efficient. Definitely recommend staying here if you're in Guelph."