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Metropolo by Golden Tulip

4.0 star property
Art Deco hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Metropolo by Golden Tulip

Property amenity
Property amenity
Business center
Reception
Property entrance
Metropolo by Golden Tulip sits near the Sanctuary of Divine Mercy, offering a peaceful garden and rejuvenating sauna. Guests connect with in-room WiFi, utilize dry cleaning services, and easily reach Park Handlowy Zakopianka and ICE Krakow Congress Centre for local experiences.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed

Eco-friendly toiletries, hair dryer, slippers, towels

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Bathroom sink

Classic Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Orzechowa 11, Kraków, Lesser Poland, 30422

What's nearby

  • Sanctuary of Divine Mercy - 17 min walk - 0.9 miles
  • ICE Krakow Congress Centre - 7 min drive - 3.2 miles
  • Oskar Schindler Factory - 8 min drive - 3.9 miles
  • Wawel Castle - 9 min drive - 3.6 miles
  • Main Market Square - 9 min drive - 4.5 miles

Getting around

  • Turowicza Station - 11 min drive
  • Łagiewniki Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 18 min drive

Restaurants

  • ‪Między Nami - ‬6 min drive
  • ‪4 Seasons - ‬6 min drive
  • ‪Tutti Santi - ‬13 min walk
  • ‪Kebab u Pajdy - ‬5 min drive
  • ‪Obi-Wan Pierogi - ‬5 min drive

About this property

Metropolo by Golden Tulip

Upscale hotel near Sanctuary of Divine Mercy
Located close to Park Handlowy Zakopianka and ICE Krakow Congress Centre, Metropolo by Golden Tulip provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A bike on site, tour/ticket assistance, and an elevator
  • ATM/banking services, a banquet hall, and 20 meeting rooms
Room features
All 220 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Conference center (23,142 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (23 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in hallways (24 inches high)
  • Handrails in stairways (24 inches high)
  • Low-height counter and sink (24 inches high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 150 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolo Golden Tulip Hotel Krakow
Metropolo Golden Tulip Hotel
Metropolo Golden Tulip Krakow
Metropolo Golden Tulip
Metropolo by Golden Tulip Hotel
Metropolo by Golden Tulip Kraków
Metropolo by Golden Tulip Hotel Kraków

Frequently asked questions

Is Metropolo by Golden Tulip pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Metropolo by Golden Tulip?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Metropolo by Golden Tulip on Nov 3, 2025 start from $61.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Metropolo by Golden Tulip?

Self parking is available for PLN 40 per day.

What time is check-in at Metropolo by Golden Tulip?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Metropolo by Golden Tulip?

Check-out is at noon.

Does Metropolo by Golden Tulip provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Metropolo by Golden Tulip located?

Located in Borek Fałęcki Zachód, this hotel is 0.4 mi (0.6 km) from Park Handlowy Zakopianka and within 3 mi (5 km) of Sanctuary of Divine Mercy and ICE Krakow Congress Centre. Oskar Schindler Factory and Main Market Square are also within 6 mi (10 km). Łagiewniki Station is 18 minutes by foot and Sanktuarium Bożego Miłosierdzia Tram Stop is 21 minutes.

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Reviews

Metropolo by Golden Tulip Reviews

9.2

Wonderful

9.4

Cleanliness

7.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 110 out of 170 reviews
Rating 8 - Good. 49 out of 170 reviews
Rating 6 - Okay. 4 out of 170 reviews
Rating 4 - Poor. 3 out of 170 reviews
Rating 2 - Terrible. 4 out of 170 reviews

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, professional, and accommodating.
Stayed 1 night in May 2025

6/10 Okay

Eelco

Liked: Cleanliness, amenities, property conditions & facilities
Complex is nice, chambers are good, breakfast is good
Stayed 3 nights in May 2025

8/10 Good

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay for a couple of nights.
Stayed 1 night in May 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good restaurant
Stayed 5 nights in Apr 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay as usual.
Stayed 2 nights in Jan 2023

10/10 Excellent

malka

Liked: Staff & service, property conditions & facilities
very comfortable beds great parking
Stayed 1 night in Sep 2022

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good. Just some weed in the parking lot and the sidewalks. They charge for parking lot but the gates did not work, so were remained open.
Stayed 2 nights in Jul 2024

10/10 Excellent

David Alejandro Borizon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.
Stayed 4 nights in May 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frefood, amazing room, staff was so helpful
Stayed 3 nights in Oct 2025

6/10 Okay

stanislaw

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dengerous construction
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Lovely hotel clean and comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

dag inge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt ok
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 8 nights in Jul 2025

8/10 Good

LUIGI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è moderna e confortevole, dispone di un grande parcheggio a pagamento il rapporto qualità/prezzo eottiko
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel no complaints whatsoever lovely staff will retun
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metropol

Hotellin yleisilme oli siisti. Huone oli tilava. Sänky leveä ja hyvät patjat. Hyvä oli nukkua. Huoneessa ilmastointi, joka on plussaa. Kylpyhuone siisti. Henkilökunta asiallista. Aamupala monipuolinen. Hotelli sijaitsee kauempana keskustasta. Kulkuyhteydet keskustaan hyvät ratikalla tai bussilla. Asema on muutaman minuutin päässä hotellista. Lähistöllä on ostoskeskus, jossa pikaruokapaikkoja.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.
Stayed 3 nights in Jun 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima hotel , Prima restaurant

Prima hotel. Wel beetje ver van centrum. Met tram 30 minuten. Tramhalte 2 minuten lopen. Uber kost ongeveer 14 euro naar centrum. Restaurant is boven verwachting goed en goedkoop. Ik had een ring laten liggen maar helaas wilden ze deze niet opsturen (ook niet met schriftelijke bevestiging dat ze niet aansprakelijk waren voor verlies) en moest ik voor veel geld DHL regelen. Jammer.
Stayed 4 nights in Apr 2025

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.
Stayed 4 nights in Jun 2025

10/10 Excellent

Luiz Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel . Limpo quarto amplo . Recomendo
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 1 night in Jun 2025

4/10 Poor

Severi

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ensimmäisen huoneen ilmastointi ei toiminut. Ilmoitimme asiasta kolmesti ja joka kerta asiaa alkoi joku hoitamaan, mutta ilmastointiin ei oltu kuitenkaan koskettu.. Neljännellä kerralla saimme vaihdettua huoneen toiseen, jossa ilmastointi toimi. Aamupala ja huoneiden siisteys ok. Tilasimme myös taksin ennakkoon sunnuntai-iltana. Hotellin kanssa sovittu, että taksi on 06:50 hotellin oven edessä. Aamulla taksia ei näkynyt missään ja asiasta kysyttäessä mitään taksia ei oltu ikinä tilattu. Kiireellä etsimään uutta taksia, jotta kerkesimme lentokentälle ajoissa. Asiakaspalvelu oli todella huonoa ja tehotonta hotellin ollessa muuten siisti..
Stayed 4 nights in Jun 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, property conditions & facilities
Clean. Easy access to public transportation
Stayed 4 nights in May 2025

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenks
Stayed 2 nights in Jun 2025

4/10 Poor

Lyudmyla

Disliked: Cleanliness, amenities
Es war leider kein W lan. Das hat mich sehr gestört. Im Zimmer waren die Fenster fest geschlossen. Leider. Das Rest war ok.
Stayed 2 nights in Jun 2025