The room was not cleaned properly. There was salt and other crumbs on the counter and small amounts of feces in the toilet, which we saw immediately. Called the desk clerk and he refused to even come to see the condition of the room. He said he was there when it was cleaned and it’s clean now. Said if we didn’t like the room, go somewhere else! It was 1:00 in the morning!! We stayed. The next day we talked to the manager and she was horrible! She also claimed that the room was clean and that she inspects all the rooms. Told us she would not honor the third night reservation and to go else where. Then she went into what I assume is an office and slammed the door. The pool had no water and was, I suppose, being cleaned, but what was there was bright green sludge. The whirl pool was not working either. Truly a terrible experience! I wish I had read the reviews of this property before I made the reservation, as other people had similar situations and actually called the manager a woman from a horror movie.
