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DoubleTree by Hilton London - Greenwich

Photo gallery for DoubleTree by Hilton London - Greenwich

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Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Twin Room, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview of DoubleTree by Hilton London - Greenwich

DoubleTree by Hilton London - Greenwich

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Catherine Grove, London, England, SE10 8FR

Explore the area

  • Popular LocationNational Maritime Museum17 min walk
  • Popular LocationQueen's House18 min walk
  • Popular LocationCutty Sark19 min walk
  • AirportLondon (LHR-Heathrow)68 min drive

Room options

About this area

London

DoubleTree by Hilton London - Greenwich is located in Greenwich, a neighborhood in London, and is in a shopping district and near a metro station. Cutty Sark and National Maritime Museum are cultural highlights, and some of the area's notable landmarks include Old Royal Naval College and Queen's House. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Guests love the hotel's quiet location.

What's nearby

  • Greenwich Market - 16 min walk
  • National Maritime Museum - 17 min walk
  • Queen's House - 18 min walk
  • Cutty Sark - 19 min walk
  • University of Greenwich - 5 min drive

Getting around

  • Deptford Bridge DLR Station - 4 min walk
  • Greenwich Station - 8 min walk
  • Heathrow Airport (LHR) - 68 min drive

Restaurants

  • Kitcho by Ajiichiban - 3 min walk
  • The Golden Chippy - 3 min walk
  • North Pole - 5 min walk
  • Davy's Wine Vaults - 7 min walk
  • London Velo - 8 min walk

About this property

DoubleTree by Hilton London - Greenwich

4-star hotel in the heart of Greenwich, rejuvenated in 2018
A free daily manager's reception, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at DoubleTree by Hilton London - Greenwich. Be sure to enjoy a meal at O1, the onsite restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A computer station, an elevator, and a 24-hour front desk
  • A banquet hall, meeting rooms, and tour/ticket assistance
  • Guest reviews say great things about the quiet location
Room features
All guestrooms at DoubleTree by Hilton London - Greenwich include comforts such as 24-hour room service and laptop-compatible safes, as well as amenities like late night room service and free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, housekeeping, and desks

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20.00 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 19.00 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • O1

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

91% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 4 to May 17:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: GBP 19.00 per person (approximately)
  • Self parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

Frequently asked questions

Is DoubleTree by Hilton London - Greenwich pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at DoubleTree by Hilton London - Greenwich?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Greenwich on Oct 30, 2022 start from $114.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton London - Greenwich?

Self parking is available for GBP 20.00 per night. Limited spots are available.

What time is check-in at DoubleTree by Hilton London - Greenwich?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at DoubleTree by Hilton London - Greenwich?

Check-out is at noon. Late check-out is available for GBP 20 (subject to availability).

Where is DoubleTree by Hilton London - Greenwich located?

Located in Greenwich, this hotel is within 1 mi (2 km) of Greenwich Market, National Maritime Museum, and Queen's House. Cutty Sark and University of Greenwich are also within 1 mi (2 km). Deptford Bridge DLR Station is only a 4-minute walk and Greenwich DLR Station is 8 minutes.

Can I cancel my reservation for free at DoubleTree by Hilton London - Greenwich and receive a full refund?

Yes, DoubleTree by Hilton London - Greenwich offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton London - Greenwich cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 560 out of 1001 reviews
5 - Excellent 56%
Rating 4 - Good. 334 out of 1001 reviews
4 - Good 33%
Rating 3 - Okay. 58 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 26 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1001 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Nicholas
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and good accommodation. Not the best location for attending the O2 but good staff support in helping us get there for three days.
Stayed 7 nights in Sep 2022

4/5 Good

Bryan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for what we wanted to do, which was visit the O2 Arena for the Laver cup. Room was clean and the service was good with reasonable rates for parking (for London). The breakfast was excellent and the staff were very helpful.
Stayed 4 nights in Sep 2022

4/5 Good

Ann
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay and staff friendly. Not being from the area I was a little disappointed in the staff’s lack of knowledge of transport.
Stayed 4 nights in Sep 2022

4/5 Good

IHEANYI
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and timely attention
Stayed 1 night in Sep 2022

5/5 Excellent

Albert
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, surprising to find such a good hotel in this area of Greenwich
Stayed 2 nights in Sep 2022

5/5 Excellent

CHUI YING
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice ,comfortable
Stayed 1 night in Sep 2022

3/5 Okay

Aljosa
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good position for Greenwich. No status recognition at check-in. Tiny room.
Stayed 2 nights in Aug 2022

4/5 Good

Johan
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is well appointed and the room we were given was in excellent condition and for a London hotel spacious. Amenities in the room were good, and the premises are very clean. Two issues: The room itself was on the top floor, with elevators only going up to the floor below; the area itself could be better, and especially if taking a walk at night I recommend situational awareness, just in case.
Stayed 5 nights in Aug 2022

4/5 Good

Tim
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who were very attentive and helpful. Nicely furnished rooms and good ample breakfast. The toast machine is dangerous and multiple times was engulfed in smoke as guests attempted to serve themselves.
Stayed 2 nights in Aug 2022

4/5 Good

Peter
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would highly recommend
Stayed 3 nights in Aug 2022