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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Interior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels
Free daily full breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Laundry
    Laundry
The price is $91
includes taxes & fees
$77 per night
Sep 24 - Sep 25
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

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Suite, 1 Bedroom, Non Smoking (2 Queen Beds, 2-persona Sofa Bed) | 1 bedroom, desk, laptop workspace, blackout drapes
Quality Suites London
Breakfast included
Parking included
Free WiFi
Air conditioning
8.4 out of 10, Very Good, (592)
The price is $89
includes taxes & fees
$76 per night
Oct 6 - Oct 7
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About the neighborhood

Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 7 min walk
  • Victoria Park - 8 min walk
  • London Music Hall - 11 min walk
  • Budweiser Gardens - 12 min walk
  • University of Western Ontario - 5 min drive

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪Coffee Culture - ‬5 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel located in Downtown London
London Convention Center and Budweiser Gardens are located near Sandman Hotel & Suites London Downtown, which provides free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), multilingual staff, and an elevator
  • A 24-hour front desk, ATM/banking services, and 1 meeting room
  • A computer station, a water dispenser, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Sep 24, 2024 start from $77.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sandman Hotel & Suites London Downtown?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Jonathon Bancroft-Snell Gallery, London Convention Center, and Budweiser Gardens. University of Western Ontario is 2.4 mi (3.8 km) away. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1009 reviews" "
Rating 8 - Good. 323 out of 1009 reviews" "
Rating 6 - Okay. 195 out of 1009 reviews" "
Rating 4 - Poor. 106 out of 1009 reviews" "
Rating 2 - Terrible. 95 out of 1009 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Close to where i needed to go (RBC Convention Centre) but quite noisy, i.e. outside traffic noice, sirens, yelling on the street, etc.
Stayed 2 nights in Sep 2024

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
Poor condition. Property has seen better days. Poor buffet breakfast. Expensive. Best Western Airport is a better choice.
Stayed 1 night in Sep 2024

6/10 Okay

Julia

Liked: Staff & service
We asked for the bathroom to be cleaned after they told us we could ask and they responded with attitude saying “they can’t just drop everything to come clean”. i responded saying i know that, we meant for the next day…. they never showed up. everything else was fine. the lady working desk was so nice.
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Stayed 1 night in Sep 2024

4/10 Poor

Elise

Disliked: Cleanliness, property conditions & facilities
Price could definitely be lower for the side of town its on. Theres security in the lobby but anyone can still walk in and get to your hotel room. Hotel room (Master King) was not ready even though I was given the key and told to go upstairs. Hair was left in the bed and shower, and when I called for house keeping to change the sheets and get the pull out couch ready while I was away from the hotel, they left the master untouched and never once changed my sheets. Theres no balcony or private smoking area for guest so you have to go outside where all the homeles people are camping out. Which doesnt feel safe at all at night when security never leaves the inner lobby. Complimentary breakfast was one of the only benifits of staying here which was good, coffee is typically burnt though. As a women traveling all by themselves id definitely stay clear of this place unless you have some extra security or locks with you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Location ideal for downtown and visiting with friends nearby. Sadly the homeless and drug situation is overwhelming in every city now it seems. The building itself could use some new furnishings and exterior work. Staff fantastic and bed and cleanliness very very good!!
Stayed 1 night in Sep 2024

8/10 Good

Wayne

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Hotel needs some updates which i was told were happening soon. The building is fine and there are some good bars and restaurants nearby.
Stayed 1 night in Sep 2024

8/10 Good

Maryanne

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Joanne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Run, don’t walk away!! Homeless situation beside and all around. Parking does not have a gate, so they roam around there. Front steps of building chipped, rooms out dated and carpets need a deep clean or refresh. However, coffee in the morning was the best I have had for a long time. Security in lobby, didn’t look like they could handle the drug addicts shooting up outside the door and in parking. Sad situation for hotel and visitors Was always worried for my safety when entering or exiting. Couldn’t find another hotel to go to on this weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Deborah and Paul, Chatham

Traveled with partner
Liked: Cleanliness, staff & service
Unfortunately the hotel is located in a high drug use and unhoused person area. It feels unsafe to walk in the area.
Stayed 3 nights in Sep 2024

4/10 Poor

Sheri

Traveled with partner
Disliked: Amenities, property conditions & facilities
The surroundings of the hotel were in disarray as was the entrance. In room, main entrance light not working, outlet on wall between bedside tablenot working, hair dryernot working. Definitely not worth 280 per nights stay.
Stayed 1 night in Sep 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service
Great!
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Disliked: Cleanliness, amenities
Undisclosed Homeless shelter right next door.. need I say anymore
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Homeless hangout right out front, unsightly stained carpet and crawling bug(s) on ceiling and constant sirens … never again
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great very clean and tidy. Just didn't feel safe going outside. Area is rough.
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Traveled with partner
Staff was very accommodating.
Stayed 7 nights in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The service at this property was friendly and good. The room was clean. The price was decent. Cons: The hotel decor is tired and dated. The downfall of this place was location. There were sadly a lot of homeless people surrounding the area that creates an unease. When we looked out the window of our room, you could see homeless people sleeping in the parking lot. When we left in the morning, there were three homeless people huddled in a corner doing drugs. Beside the hotel, at the London Extended Stay, there were at least 20 homeless people gathered. No one bothered us though.
Stayed 1 night in Sep 2024

6/10 Okay

Josh

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Crackheads around building not good for children, overall stay was okay.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

2/10 Terrible

Aiman

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The cons: The hotel amenities were not at all what was advertised on Expedia. The staff don’t answer the phone when called from the room. And they refused to provide any service or deliver a luggage cart to the room claiming staff shortage when I saw more than one employee in the lobby. The hotel apparently charges a $75 security deposit which is not mentioned anywhere when booking. This is something I expect from a motel that charges $40 a night but not from a hotel that charges almost $200 per night. That’s ridiculous. One of the phones in the room did not work. The hotel is clean and the room was nice and well equipped. That’s why they’re getting 2 stars. Otherwise, this hotel is not worth the price.
Stayed 2 nights in Sep 2024

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
need a garage door to make car safe since several homeless people camped at night outside the garage
Stayed 1 night in Sep 2024

6/10 Okay

Sean

Liked: Staff & service
Bugs in the bathroom, average stay, breakfast was not good. Not a lot of options, nor was it fresh
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dated and dirty. Cigarette burn in carpet and on night stand - wall paper falling off the wall. Area around the hotel has lots of homeless people. Dog barking woke me up at 3am. Underground parking smelled like pot smoke. Wish I would have read reviews before is booked. Will never stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

daphney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brad

Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5