The Franklin London - Starhotels Collezione

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Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of The Franklin London - Starhotels Collezione

VIP Access

The Franklin London - Starhotels Collezione

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
24 Egerton Gardens, London, England, SW3 2DB

Explore the area

  • Popular LocationNatural History Museum7 min walk
  • Popular LocationHyde Park10 min walk
  • Popular LocationRoyal Albert Hall12 min walk
  • AirportLondon (LHR-Heathrow)30 min drive

Choose dates to view prices

About this area

London

The Franklin London - Starhotels Collezione is located in London City Centre, a neighborhood in London, and is in the city center and near a metro station. Victoria and Albert Museum and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Brompton Oratory and Royal Albert Hall. London Eye and Science Museum are not to be missed. Guests love the hotel's location for the sightseeing.

What's nearby

  • Brompton Oratory - 1 min walk
  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 12 min walk

Getting around

  • London Victoria Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • The Franklin Restuarant — 1 min walk
  • The Hour Glass — 3 min walk
  • The Bunch of Grapes — 3 min walk
  • Aubaine — 3 min walk
  • Michelin House — 4 min walk

About this property

The Franklin London - Starhotels Collezione

Luxury London hotel in London City Centre, walk to Hyde Park
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, massage/treatment rooms, and 24-hour room service. All 35 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Frette Italian sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Franklin London - Starhotels Collezione offers 35 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 50+ Mbps

Parking and transportation

  • 24-hour offsite parking within 1312 ft (GBP 52 per day)

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 25 for adults and GBP 12.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Meeting room

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Dogs welcome
1 per room (up to 31 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 60 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 25 for adults and GBP 12.50 for children (approximately)
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 185 out of 233 reviews
5 - Excellent 79%
Rating 4 - Good. 39 out of 233 reviews
4 - Good 17%
Rating 3 - Okay. 4 out of 233 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 233 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 233 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff, cozy hotel and good location
Stayed 5 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. The concierge got us lunch and dinner reservations at places we wanted to go. He also recommended and got tickets for terrific museum exhibitions. The location of the hotel couldn’t be better- short walk to tube stops, great restaurants, and amazing shopping.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect!
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Great service
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small Luxury Hotel
A very friendly Small Luxury Hotel group property. Quiet road and very convenient for Harrods, Museums, Chelsea/Sloane Square/St, Belgravia etc. and 7 to 8 minute taxi to Soho/Leicester Square. Top quality staff and excellent breakfast and lounge/bar food. Only downside is having to park at Cadogen Square NCP at £60 a day.
Stayed 3 nights in Jul 2021