Find all hotels by Preferred in Los Gatos, CA from $372

"We booked a 3-day stay at Seaside Inn & Suites for our first ever visit to Santa Cruz. Unfortunately, the room we were given was not consistent with the photos of this property on Expedia and lacked basic amenities. The bedside tables had no lamps nor were there wall reading lamps; the only lighting in the room was very bright ceiling lights. When I asked if we could be moved to another room that had bedside lights, the manager said there was no other room available. His solution was to bring a lamp, but there was no accessible electric outlet on my side of the bed and he had to plug it in on my husband's side. When my husband plugged his phone charger into the same outlet, the lamp went out. The A/C and heating wall unit was leaking water onto the floor. The manager saw the water and wiped it up with dirty looking rags which he then left under the unit. Lastly, the bathroom and shower were very small and lacked a light in the shower. Due to these issues we checked out after one night. Expedia handled our complaint promptly and satisfactorily."

"$10 daily for parking but is worth it as the Expedia room price is very competitive for the area. The breakfast bar includes rice, miso soup, and a pancake machine. The property is well manicured and our room was very clean. It had a shower, not a bathtub. I do not know if they have rooms with tubs. "

"This is a nice, small hotel with a good amount of amenities to enjoy"

"None"

"Excellent location, walking distance to the boardwalk and free parking. "

"I"

"Amazing stay. Highly recommend."

"The property was old and outdated."

"Very clean and affordable rooms to be right in front of the beach and boardwalk rides"