“No were does it say in their wensite pool not included they wanted to charge £20 per person each time we used . This was one of main reasons for picking this hotel.
Room was old and had holes in carpet and tililet seat broken when complained told nothing they could do rooms were waiting refurbishment.
No compromise on pool access.
Staff very unhelpful and not interested.
I did today to stay in a room with worn carpets with holes and a broken toilet seat reallly not acceptable for hotel star……
“I highly recommend this wonderful hotel and spa. We stayed for our wedding anniversary and had a truely memorable stay made all the more special because of the attentive and friendly staff.”
“We had an amazing stay, gorgeous shepherds huts in a lovely location. So nice to have the pub nearby! We stayed during the heatwave and our hut was particularly hot, the staff were so nice to prepare another more shaded hut for us for our second night, we really appreciated the gesture! Highly recommend!”
“The hotel is situated in the beautiful village of Wroxton with many thatched properties. The staff, although mostly young people could not have been more helpful. Nothing was too much trouble. The full English breakfast was excellent, especially the sausages which I suspect may well have been sourced locally. I would highly recommend a stay at this hotel which was very good value for the lovely room we were allocated.”
“The room itself was spacious and clean. The pub was great loads of drink selection and the staff were all friendly and super helpful. Our only negative was weather related. The fan in the room didn't help with the heat at all. We had to keep the window open to try and cool the room. On the Saturday it was fine, however on the Friday the noise went on until around 1am from the pub garden. If it wasn't so abnormally hot we could have closed the window and there would have been no bother.
We……