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Neustadt Apartments

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Overview of Neustadt Apartments

Neustadt Apartments

4 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationKKL Lucerne5 min walk
  • Popular LocationChapel Bridge7 min walk
  • Popular LocationLake Side Promenade12 min walk
  • AirportZurich (ZRH)49 min drive

Choose dates to view prices

About this area

Lucerne

Located in Lucerne, Neustadt Apartments is in the city center and near the boardwalk. The area's natural beauty can be seen at Burgenstock, while KKL Lucerne and Swiss Transportation Museum are cultural highlights. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • KKL Lucerne - 5 min walk
  • Jesuit Church - 6 min walk
  • Chapel Bridge - 7 min walk
  • Lucerne Arts Museum - 7 min walk
  • Lake Side Promenade - 12 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Zurich Airport (ZRH) - 49 min drive

Restaurants

  • Pacifico — 3 min walk
  • Bolero — 3 min walk
  • La vie en rose — 4 min walk
  • La Cucina — 4 min walk
  • Khoua Vientiane — 4 min walk

About this property

Neustadt Apartments

4-star hotel, walk to Chapel Bridge
This smoke-free hotel features self parking. All 4 individually decorated rooms feature free WiFi and espresso makers. Guests will find kitchens with refrigerators, ovens, stovetops, and microwaves. Weekly housekeeping is available.
Neustadt Apartments offers 4 accommodations with espresso makers and complimentary bottled water. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 19.00 for adults and CHF 19.00 for children

Things to do

  • Access to nearby health club
  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Highchair
  • Kitchen
  • Microwave
  • Separate dining area
  • Separate living room

Conveniences

  • No elevators

Guest services

  • Housekeeping (weekly)
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Separate living room
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: CHF 19.00 for adults and CHF 19.00 for children (approximately)
  • Self parking fee: CHF 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Neustadt Apartments Luzern
Neustadt Apartments Hotel
Neustadt Apartments Luzern
Neustadt Apartments Hotel Luzern
Neustadt Apartments Hotel
Neustadt Apartments Lucerne
Neustadt Apartments Hotel Lucerne

Frequently asked questions

4.9
Exceptional
Rating 5 - Excellent. 9 out of 10 reviews
5 - Excellent 90%
Rating 4 - Good. 1 out of 10 reviews
4 - Good 10%
Rating 3 - Okay. 0 out of 10 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stelar Stay
Stelar Stay. Couldn't be happier with the experience. I travel about 40 weeks a year and try to stay in apartments whenever possible. This space exceeded all expectations. Great location. Seemed brand new. Great service from the staff. Would not hesitate to stay again.
Stayed 7 nights in Sep 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike. The apartment was light, spacious and airy. It was extremely well kitted out. The apartment is owned and run by the Central Hotel across the road and the staff on checking in could not be more friendly and informative on what to see and do in Lucerne. Also very willing to answer queries at any time. Though literally one street away from the railway station it was also very quiet. Really well located as in easy short walk of everything. I definitely will stay there again next time I visit Lucerne and would highly recommend it.
Stayed 3 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

5/5 Excellent

Stayed 3 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cosy, comfortable.
Beautiful apartment, well equipped and tastefully furnished; friendly and attentive staff. Excellent working environment while attending an academic conference. Prof H.
Stayed 5 nights in Jul 2019