Eurostars Madrid Tower

Photo gallery for Eurostars Madrid Tower

Primary image
Pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Eurostars Madrid Tower

UNESCO Sustainable Travel Pledge

Eurostars Madrid Tower

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Paseo De La Castellana, 259 B, Madrid, Madrid, 28046

Explore the area

  • Popular LocationHospital La Paz13 min walk
  • Popular LocationGate of Europe15 min walk
  • Popular LocationPlaza de Castilla19 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)17 min drive

Choose dates to view prices

About this area

Madrid

Eurostars Madrid Tower is located in Fuencarral-El Pardo, a neighborhood in Madrid, and is near the airport and near a metro station. Royal Palace of Madrid and Puerta de Alcala are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Principe Pio. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Torre Cristal - 5 min walk
  • Hospital La Paz - 13 min walk
  • Gate of Europe - 15 min walk
  • Plaza de Castilla - 19 min walk
  • Santiago Bernabeu Stadium - 8 min drive

Getting around

  • Begona Station - 6 min walk
  • Madrid (XTI-Chamartin Train Station) - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • Vaca Nostra - 2 min walk
  • Hamburguesa Nostra - 2 min walk
  • Gino's - 3 min walk
  • Espacio 33 - 4 min walk
  • Makitake - 4 min walk

About this property

Eurostars Madrid Tower

Luxury Madrid hotel in Fuencarral-El Pardo, near Santiago Bernabeu Stadium
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Eurostars Madrid Tower offers 474 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Volvoreta
  • Lobby bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16140 square feet of space)
  • Meeting rooms

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Self parking fee: EUR 21 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Eurostars Hotel Madrid Tower
Eurostars Madrid Tower
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel Madrid
Eurostars Madrid Tower Hotel
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel
Eurostars Madrid Tower Madrid
Eurostars Madrid Tower Hotel Madrid

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 527 out of 980 reviews
5 - Excellent 54%
Rating 4 - Good. 291 out of 980 reviews
4 - Good 30%
Rating 3 - Okay. 84 out of 980 reviews
3 - Okay 9%
Rating 2 - Poor. 51 out of 980 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 980 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
Good experience at the hotel. Biggest downside was that it took the shower about 10 mins to get hot water. Lots of water wasted waiting for that if one is not willing to shower with cold water. Staff was friendly and helpful. Area around the hotel is a bit empty, but if you’re there for business then it doesn’t matter. Also quick to get to the airport from there.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful modern tower, nice overall property. Great taxi access to/from airport. Housekeeping staff wasn't the best at replenishing used items (soaps/coffees/waters) in room. Also, beware... no closets in rooms and only a couple of VERY small drawers. So you basically need to live out of your luggage. Other than that it was pretty nice.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room and view were beautiful. The staff is very friendly and helpful.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in May 2022

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom tub water won’t drain and the bed were really uncomfortable.
Stayed 1 night in May 2022