Located in Arganzuela neighborhood, Hard Rock Hotel Madrid is connected to a rail/subway station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's attractions include Madrid Zoo Aquarium and Royal Botanical Garden. Cava Baja and Madrid Wax Museum are also worth visiting.
Museo Nacional Centro de Arte Reina Sofía - 1 min walk
Prado Museum - 12 min walk
Puerta del Sol - 19 min walk
Plaza Mayor - 20 min walk
Gran Via Street - 14 min drive
Getting around
Madrid (XOC-Atocha Train Station) - 5 min walk
Estación del Arte - 5 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
Restaurants
El Obrador de Goya - 4 min walk
O Pazo de Lugo - 2 min walk
Burger King - 2 min walk
Cafeteria Pando - 2 min walk
Atocha Tandoori - 5 min walk
About this property
Hard Rock Hotel Madrid
4.5-star luxury hotel near Gran Via Street
Puerta del Sol and Plaza Mayor are located near Hard Rock Hotel Madrid, which provides a poolside bar, a terrace, and designer stores on site. The onsite restaurant, Sessions, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
A seasonal outdoor pool with sun loungers and pool umbrellas
Buffet breakfast (surcharge), concierge services, and a porter/bellhop
Tour/ticket assistance, multilingual staff, and wedding services
A gift shop, a 24-hour front desk, and luggage storage
Room features
All 161 rooms have comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Down comforters and free cribs/infant beds
Bathrooms with rainfall showers and free toiletries
49-inch Smart TVs with digital channels
Wardrobes/closets, heating, and daily housekeeping
Languages
English, French, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
GMT+1
RT60
Sessions
Things to do
24-hour gym
Designer stores
Seasonal outdoor pool
Family friendly
Free crib
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities or services will be unavailable from October 25 2022 to April 1 2023 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
Pet fee: EUR 50 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
Property is also known as
Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid
Frequently asked questions
Does Hard Rock Hotel Madrid have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–7:00 PM.
The pool will be unavailable from October 25 2022 to April 1 2023 (dates subject to change).
How much does it cost to stay at Hard Rock Hotel Madrid?
As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Mar 26, 2023 start from $177.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hard Rock Hotel Madrid pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 24 lbs per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.
What time is check-in at Hard Rock Hotel Madrid?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hard Rock Hotel Madrid?
Check-out is at noon.
Where is Hard Rock Hotel Madrid located?
Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, El Retiro Park, and Prado Museum. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.
Can I cancel my reservation for free at Hard Rock Hotel Madrid and receive a full refund?
Yes, Hard Rock Hotel Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Madrid cancellation policy on our site for more details about any exclusions or requirements.
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The hotel has a great location close to the train station and major museums. The staff was very friendly.
Mark
Stayed 3 nights in Mar 2023
4/10 Poor
Jed, Thorpe Willoughby
Traveled with partner
Mar 21, 2023
Liked: Cleanliness, staff & service, amenities
No rooftop bar.....not mentioned prior to booking on expedia....it was the main attraction and reason for booking. Room did get upgraded but was very small so didnt have the wow factor i expected after visiting other Hard Rock hotels.
Loved it! Metro station very close and you can visit all the best places by Metro/Subway. Some of the principal attractions are at a walkable distance. Very clean. Friendly staff.
It is an o.k property. Rooms are smaller than usual, at least the one I paid for. People in the front desk are amicable but dont go the extra mile to make you feel welcome or special. We had just come feom Barcelona where an even upper scale hotel made a big deal about my husband's 50th bday (free champagne, room upgraded, etc). Here they didnt even mention it and they knew bc I have sent an rmail in advance. I feel like it was an o.k overall experience but nothing special and considering the price of the rooms I believe anybody has better options all around that area. If you are looking for a clean, overpriced room near Atocha station this is a good bet.