Choose dates to view prices


Photo gallery for Hotel ILUNION Pio XII

View from room
Breakfast, lunch and dinner served
Combined shower/tub, eco-friendly toiletries, hair dryer, bidet

Overview of Hotel ILUNION Pio XII

VIP Access
UNESCO Sustainable Travel Pledge


4.0 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Avenida Pio XII, 77, Madrid, Madrid, 28016

Guests rated this location 7.9/10 - Good

Explore the area

  • Popular LocationGate of Europe19 min walk
  • Popular LocationPlaza de Castilla19 min walk
  • Popular LocationTorre Cristal4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Hotel ILUNION Pio XII is located in Chamartín, a neighborhood in Madrid, and is near a metro station. Royal Palace of Madrid and Sorolla Museum are local landmarks, and some of the area's attractions include Madrid Zoo Aquarium and Madrid Wax Museum. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabéu Stadium or Las Ventas. Guests appreciate the hotel's central location.

What's nearby

  • Gate of Europe - 19 min walk
  • Plaza de Castilla - 19 min walk
  • Torre Cristal - 4 min drive
  • Hospital La Paz - 4 min drive
  • Santiago Bernabéu Stadium - 8 min drive

Getting around

  • Duque de Pastrana Station - 7 min walk
  • Madrid Chamartín Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive


  • Zielou - 17 min walk
  • Ham on Market - 9 min walk
  • Burger King - 17 min walk
  • Palacete de los Duques de Pastrana - 8 min walk
  • El Bosco - 8 min walk

About this property


4-star eco-friendly hotel near Santiago Bernabéu Stadium
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel ILUNION Pio XII. Be sure to enjoy a meal at Pio XII Restaurant, the onsite brasserie. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, free newspapers, and smoke-free premises
  • Wedding services, a 24-hour front desk, and a water dispenser
  • Guest reviews give top marks for the breakfast and overall value
Room features
All 214 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 17 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 6 meeting rooms


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site


  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast
  • Vegetarian dining options
  • Water dispenser education

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu


  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels


  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service


  • Air conditioning (climate-controlled)
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products
  • Eco-friendly toiletries
  • Energy-saving features in guestrooms
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers only

Similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 7.5 for children
  • Self parking fee: EUR 16.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property uses solar energy, plus eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Frequently asked questions

Is Hotel ILUNION Pio XII pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel ILUNION Pio XII?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Hotel ILUNION Pio XII on Apr 5, 2023 start from $76.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel ILUNION Pio XII?

Self parking is available for EUR 16.00 per day.

What time is check-in at Hotel ILUNION Pio XII?

Check-in is from 2:00 PM - midnight. Late check-in is available from noon–6:00 PM.

What time is check-out at Hotel ILUNION Pio XII?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ILUNION Pio XII located?

Located in Chamartín, this eco-friendly hotel is 0.7 mi (1.1 km) from Azca Financial District and 1.8 mi (2.8 km) from Santiago Bernabéu Stadium. Gate of Europe and Plaza de Castilla are also within 1 mi (2 km). Duque de Pastrana Station is 7 minutes by foot and Pio XII Station is 9 minutes.

Can I cancel my reservation for free at Hotel ILUNION Pio XII and receive a full refund?

Yes, Hotel ILUNION Pio XII offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel ILUNION Pio XII cancellation policy on our site for more details about any exclusions or requirements.



Very Good

Rating 10 - Excellent. 454 out of 995 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 385 out of 995 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 100 out of 995 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 37 out of 995 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 19 out of 995 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced. Clean modern hotel. Reasonably close to airport. Bus 150 and 16 outside door take you into downtown (1.5 euro fare). 10 minute walk to large grocery store. Will definitely stay here again.
Stayed 7 nights in Mar 2023

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the cleaning service is done in time
Stayed 4 nights in Mar 2023

10/10 Excellent


Stayed 4 nights in Feb 2023

8/10 Good


Stayed 2 nights in Feb 2023

10/10 Excellent


Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, la persona que nos atendio muy amable y muy atenta a todas nuestras necesidades, asi como el restaurante, muy rica la comida.
Stayed 1 night in Feb 2023

6/10 Okay


Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms are large and clean. Location is okay, not great. Service and amenities need to improve for a 4 star hotel. Drinking water is chargeable and only 2 complimentary ones are provided. No coffee, kettle or any such facilities. No toiletries also available except for shower cap. Worst part of our stay was the absence of air conditioning. The excuse they gave was its winter and that we can keep the windows open when its warm. We had difficulties staying in the room when it gets hot.

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose the hotel for the proximity with Chamartín Station and that it was near friends and that is a personal matter. i also like the lobby, was large and spacious with comfortable sofas to have a place to read outside the bedroom

8/10 Good


Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Ok hotel for price paid

8/10 Good


Stayed 3 nights in Nov 2022

General hotel information

Highly Rated Amenities
Nice Bathroom & Great Location
Star Rating
Nearest Airport
Madrid (MAD-Adolfo Suarez Madrid-Barajas)
Avenida Pio XII, 77, Madrid, Madrid