Hyatt Regency Hesperia Madrid

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Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Overview of Hyatt Regency Hesperia Madrid

Hyatt Regency Hesperia Madrid

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Paseo Castellana 57, Madrid, Madrid, 28046

Explore the area

  • Popular LocationSantiago Bernabeu Stadium20 min walk
  • Popular LocationNational Library3 min drive
  • Popular LocationPuerta de Alcala3 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)15 min drive

Choose dates to view prices

About this area

Madrid

Located in Chamberí neighborhood, Hyatt Regency Hesperia Madrid is connected to a shopping center. The area's natural beauty can be seen at El Retiro Park and Casa de Campo, while Prado Museum and Royal Palace of Madrid are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Gregorio Maranon Station is just steps away and Ruben Dario Station is 8 minutes by foot.

What's nearby

  • Santiago Bernabeu Stadium - 20 min walk
  • National Library - 3 min drive
  • Puerta de Alcala - 3 min drive
  • Gran Via Street - 4 min drive
  • Plaza de Cibeles - 7 min drive

Getting around

  • Gregorio Maranon Station - 1 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • Punk Bach - 2 min walk
  • A vÁnvera - 3 min walk
  • La Gabinoteca - 4 min walk
  • Vips - 4 min walk
  • Kintaro - 4 min walk

About this property

Hyatt Regency Hesperia Madrid

Luxury hotel connected to the convention center in Madrid with fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Regency Hesperia Madrid offers 169 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Languages

Arabic, Catalan, English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Santceloni
  • La Manzana
  • Mery Bárbola

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - July 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 33 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 371 out of 559 reviews
5 - Excellent 66%
Rating 4 - Good. 142 out of 559 reviews
4 - Good 25%
Rating 3 - Okay. 35 out of 559 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 559 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 559 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, easy access to trains, tourist activities, a ton of tapas restaurants, staff is super helpful. Honestly my only complaint is that the BREAKFAST IS THE SAME EVERY SINGLE DAY and that gets boring if you stay for 2 weeks like we did. Otherwise, a nice location, would stay again.
Stayed 9 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is wonderful staff are friendly but tend to do too much and thus forgetting to do it. In my case they forgot my wake up call for the day of the flight. I would also recommend to add a label to the door for when you want your room made rather than go to the lobby and ask for them to make the room.
Stayed 4 nights in May 2022

3/5 Okay

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We booked 2 rooms and stayed at this hotel for 6 days. Both rooms were really spacious and felt clean even though you could tell that the rooms were a little bit older. It's a little confusing though because we booked 2 rooms, one that could sleep 3 and one that could sleep 2 but the room that was meant for 3 people felt smaller than the other one. The hotel staff also weren't that accommodating. Even their guest services aren't that great. Every time we would call housekeeping to send up extra bathroom essentials, it would take such a long time for them to get you what you need. Sometimes, we would even have to call twice because it seemed like they had already forgotten about your request. We also had to switch one of the rooms during our stay because the hotel said that there was a problem with their waterlines or something and while the other room was packing their stuff, nobody from the hotel even offered to help. They also only gave us a small plate of fruits and 2 bottles of water for the inconvenience. If they don't improve on their hotel management, I wouldn't stay at this hotel a second time.
Stayed 6 nights in Apr 2022