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NH Madrid Atocha

Photo gallery for NH Madrid Atocha

Front of property
Superior Room | Room amenity
Superior Room | Room amenity
Standard Room | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of NH Madrid Atocha

UNESCO Sustainable Travel Pledge

NH Madrid Atocha

3.0 star property

8.4/10 Very Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014

Explore the area

  • Popular LocationPrado Museum9 min walk
  • Popular LocationPuerta de Alcalá19 min walk
  • Popular LocationGran Via Street19 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)20 min drive

Room options

About this area


NH Madrid Atocha is located in Retiro, a neighborhood in Madrid, and is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's attractions include Madrid Zoo Aquarium and Cava Baja. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabéu Stadium or WiZink Center. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • El Retiro Park - 4 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 5 min walk
  • Prado Museum - 9 min walk
  • Puerta de Alcalá - 19 min walk
  • Gran Via Street - 19 min walk

Getting around

  • Madrid Atocha Station - 2 min walk
  • Atocha Renfe Station - 2 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive


  • McDonald's - 5 min walk
  • Trotamundos - 1 min walk
  • El Brillante - 6 min walk
  • Starbucks - 5 min walk
  • Cafeteria San Ildefonso - 2 min walk

About this property

NH Madrid Atocha

3-star eco-friendly hotel near Plaza Mayor
Near Prado Museum and El Retiro Park, NH Madrid Atocha provides dry cleaning/laundry services, car rentals on site, and a 24-hour business center. Be sure to enjoy light fare at the onsite restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), an elevator, and luggage storage
  • A front-desk safe, a computer station, and free newspapers
  • Concierge services, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the location
Room features
All 68 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, Spanish

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 13–32 per person
  • A restaurant

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 312 square feet of conference space
  • Computer station
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu


  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • TV

Food and drink

  • Limited room service
  • Minibar


  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties



Check-in from 3 PM - midnight


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13–32 per person
  • Nearby parking fee: EUR 35 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid

Frequently asked questions

Is NH Madrid Atocha pet-friendly?

Yes, NH Madrid Atocha allows cats and dogs (limit 2 per room) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Madrid Atocha?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at NH Madrid Atocha on Apr 3, 2023 start from $140.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Madrid Atocha?

Check-in is from 3 PM - midnight.

What time is check-out at NH Madrid Atocha?

Check-out is at noon.

Where is NH Madrid Atocha located?

Located in Retiro, this eco-friendly hotel is within a 5-minute walk of Atocha Station Memorial and El Retiro Park. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Atocha Renfe Station is only a 2-minute walk and Estación del Arte is 4 minutes.

Can I cancel my reservation for free at NH Madrid Atocha and receive a full refund?

Yes, NH Madrid Atocha offers free cancellation on select room rates, because flexibility matters! Please refer to NH Madrid Atocha cancellation policy on our site for more details about any exclusions or requirements.



Very Good

Rating 10 - Excellent. 292 out of 679 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 284 out of 679 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 65 out of 679 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 25 out of 679 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 13 out of 679 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




4/10 Poor


Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A great location but the air conditioning wasn't working in the entire building and they did nothing about it! They also already knew, days in advance but didn't tell me. If I'd known I would have booked somehwere else.
Stayed 1 night in Mar 2023

6/10 Okay


Traveled with partner
Liked: Cleanliness, staff & service
The hotel is centrally located . However the website incorrectly shows that the rooms have air conditioning. The hotel does not have A, when we approached the staff , the staff was very helpful and accommodated us to a new room with a balcony for ventilation.

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Great : )
Stayed 1 night in Mar 2023

8/10 Good


Stayed 1 night in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

hyun jae

Stayed 2 nights in Dec 2022

10/10 Excellent


10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very good, location right across the train station was just superb and very convenient, we walked to the station with our luggage with ease. The reception staff was very courteous and cooperative, they allowed us early check in as soon as possible. We would definitely recommend this hotel to everybody
Stayed 2 nights in Nov 2022

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Excellent customer service!!

General hotel information

Highly Rated Amenities
Great Location & Nice Bathroom
Star Rating
Paseo de la Infanta Isabel 9, Madrid, Madrid