“They had shampoo and conditioner run out in the shower room. Though I requested to bring in new bottles, they brought two body soaps. Staff seemed to be inexperienced not understanding quality of services. Staff were on site only in the morning and could not reach a live person after that.”
“This was a fantastic stay! When we arrived to check in, the front desk staff gave us a very clear, very friendly detailed explanation. They have their own snowplows clearing the parking lot. And you can borrow shovels at the front desk.”