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Buena atención con mis mascotas ,gracias

Our suite was spotless, beautifully designed and decorated. The bed was very comfortable as well as the sofa. The flowers and tropical trees were so pretty, and the restaurant attached, Teya, had delicious food and friendly staff. I cannot recommend this hotel more. Lots of food and shopping in walking distance. This hotel is beautiful inside and out!

Un lugar con excelente ubicación, aunque algunas áreas son compartidas es muy tranquilo. La atención muy amable del personal. Solo ojo con el estacionamiento, se tiene que reservar antes de llegar ya que es limitado. Si traes mucho equipaje lo tienes que trasladar desde donde encuentres estacionamiento.

We lost hot water for one night, but they fixed right away! Very friendly and helpful staff.

We have traveled extensively; this place was one of the most incredible in all our travels. The attention to detail was impeccable, and the staff was kind, helpful, and friendly. We will be back and have recommended this place to many others.

This place is like stepping back in time, but with all the updated facilities and services. It truly is beautiful. We will definity go back.

Beautiful, well decorated room with high ceilings!! A huge window that leads out to a private balcony with small table and chairs. Room was on the 2nd floor. The bed was super comfortable and had handcrafted pillow cases and runners. The bathroom had high ceilings, beautiful lighting and best smelling lotion. Rain shower with a sweet smelling conditioner I fell in love with. Front desk people were super friendly and helpful. There is someone at the desk 24/7. Love pool and hammocks. Walking...

The hotel appears to be a converted mansion built in the 1920's - 1930's if I were to guess. So, basically it is like having your own mansion with plenty of courteous and helpful staff for the price of a hotel room. The breakfast was great(fresh squeezed natural orange juice). I did not realize they served dinner, but upon returning to the hotel late Sunday evening with a sick child, we asked if they had someone who could deliver us something versus going out for dinner. Their hamburgers,...

The place looks exactly as it's photographed. It's a lovely, brand new build with excellent design. Juan, the host, is easy to communicate with and made check-in and check-out a breeze. Would stay here again if we return. Thoroughly enjoyed our suite with a fridge and kitchen so that we could store some drinks. Gracias!

We had to leave our Airbnb early due to excessive noise and ended up here. This place is sooo quiet. The room: layout was spacious and well thought out with a comfy bed. There were some complaints in the reviews of the shower not getting hot. We initially thought we had that problem too but after at least 2 minutes of letting the water run it turned hot. My suggestion, leave the handle right in the middle of hot and cold and let it run. That may help. The rooftop swimming pool/Fitness...

We loved Merida and Luz en Yucantan hotel. Our party of four utilized three different rooms over four nights. The room La Puesta del Sol room was noisy at night due to music from the park a block away even on week nights. Both La Perla and La Sombra rooms faced the pool and were quiet at night. The former had a large patio in front with table and chairs. All beds were comfortable, showers had hot water and the breakfasts were delectable. We were served coffee, a small pastry, juice, a bowl of...

Excelente hotel, lo recomiendo!

Was excellent in all . Atmosphere,attention , closed to the Merida center . Only problem there no restaurant to eat . Just for breakfast that is amazing also .

This hotel is amazong and freindly

Big and affordable apartment, excellent and friendly staff who are eager to serve you. Very convenient location with plenty of parking space.

We were in Merida for eight days and we LOVED this hotel! It was small, well-kept and very clean. The staff was extremely helpful. The location was perfect about 6 blocks north of the Plaza. Down the street from the hotel was the Negrita Cantina; a must-visit place. We'll definitely be staying at Koox Casa de las Palomas again on our next visit!