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Las Alcobas, a Luxury Collection Hotel, Mexico City

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Premium bedding, in-room safe, soundproofing, free WiFi
Premium bedding, in-room safe, soundproofing, free WiFi
Premium bedding, in-room safe, soundproofing, free WiFi
Premium bedding, in-room safe, soundproofing, free WiFi

Overview of Las Alcobas, a Luxury Collection Hotel, Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationChapultepec Park7 min walk
  • Popular LocationAuditorio Nacional12 min walk
  • Popular LocationAntara Polanco3 min drive
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)12 min drive

Choose dates to view prices

About this area

Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City is located in Mexico City's Polanco neighborhood. Paseo de la Reforma and Museo Soumaya are cultural highlights, and some of the area's notable landmarks include Castillo de Chapultepec and Palacio de Bellas Artes. Parque Zoologico de Chapultepec and Six Flags Mexico are not to be missed.
Popular Location

What's nearby

  • Chapultepec Park - 7 min walk
  • Auditorio Nacional - 12 min walk
  • Parque Zoologico de Chapultepec - 2 min drive
  • Museo Soumaya - 2 min drive
  • Antara Polanco - 3 min drive

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Polanco Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 12 min drive

Restaurants

  • Jaleo - Bar de Tapas — 3 min walk
  • Bellopuerto — 3 min walk
  • Comedor Jacinta — 3 min walk
  • Neveria Roxy — 3 min walk
  • Surtidora Don Batiz — 3 min walk

About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

Luxury Mexico City hotel in Polanco, walk to Chapultepec Park
This smoke-free hotel features a restaurant, a health club, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 35 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with satellite channels and Netflix, and other amenities include room service and premium bedding.
Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include designer toiletries and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Spa

  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

More

  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 7 years old and younger are not permitted at this property

Property is also known as

Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 192 out of 218 reviews
5 - Excellent 88%
Rating 4 - Good. 20 out of 218 reviews
4 - Good 9%
Rating 3 - Okay. 4 out of 218 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 218 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 218 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in May 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing very welcoming friendly and on spot
Stayed 4 nights in Oct 2020

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The problem with this hotel is that they are not consistent with their regulations. I booked two separate stays and asked if I could leave part of my luggage behind during the 5 days I would be away. They initially agreed. When the time came to check out and just as I had to run to catch my plane, they inform me that it is against their regulation to store my luggage. They left me hanging just like that. Offered no solution. Fortunately I found another hotel around the corner where I was able to book my next stay and they were happy to store my luggage. Needless to stay I canceled my next stay at Las Alcobas and do not plan to stay there again and expose myself to their unprofessional inconsistency.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the best location in Mexico City.
Stayed 1 night in Feb 2020