Las Alcobas, a Luxury Collection Hotel, Mexico City

Photo gallery for Las Alcobas, a Luxury Collection Hotel, Mexico City

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Terrace/patio
Premium bedding, in-room safe, soundproofing, free WiFi
Premium bedding, in-room safe, soundproofing, free WiFi
Premium bedding, in-room safe, soundproofing, free WiFi

Overview of Las Alcobas, a Luxury Collection Hotel, Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560

Explore the area

  • Popular LocationPaseo de la Reforma7 min walk
  • Popular LocationChapultepec Park7 min walk
  • Popular LocationAuditorio Nacional12 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)12 min drive

Choose dates to view prices

About this area

Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City is located in Polanco, a neighborhood in Mexico City. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autodromo Hermanos Rodriguez.

What's nearby

  • Paseo de la Reforma - 7 min walk
  • Chapultepec Park - 7 min walk
  • Auditorio Nacional - 12 min walk
  • Museo Soumaya - 2 min drive
  • Antara Polanco - 3 min drive

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Polanco Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 12 min drive

Restaurants

  • Le Pain Quotidien - 2 min walk
  • Arthur & Sons - 2 min walk
  • Bistro BÈC - 2 min walk
  • Cambalache - 2 min walk
  • Tori Tori - 2 min walk

About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

Luxury Mexico City hotel in Polanco, walk to Paseo de la Reforma
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include designer toiletries and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The onsite spa has massage/treatment rooms. Services include massages.

The spa is open daily.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

More

  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 7 years old and younger are not permitted at this property

Property is also known as

Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 211 out of 237 reviews
5 - Excellent 89%
Rating 4 - Good. 20 out of 237 reviews
4 - Good 8%
Rating 3 - Okay. 4 out of 237 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 237 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 237 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a bar
Stayed 4 nights in Jun 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encsnto, muy tranquilo y confortable
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Stayed 3 nights in Feb 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Stayed 5 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated Luxury and High-End Design
The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay anywhere else if purpose was for enjoyment
Stayed 4 nights in Sep 2021