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Mexico City Marriott Reforma Hotel

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Indoor pool, outdoor pool, sun loungers
Pillowtop beds, minibar, in-room safe, desk
Pillowtop beds, minibar, in-room safe, desk
Pillowtop beds, minibar, in-room safe, desk

Overview of Mexico City Marriott Reforma Hotel

Mexico City Marriott Reforma Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationU.S. Embassy6 min walk
  • Popular LocationThe Angel of Independence Monument7 min walk
  • Popular LocationMonument to the Revolution17 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Expedia Travel Week

Save up to 60% when you book by June 12, 2021 and travel by January 31, 2022. *Terms apply

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About this area

Mexico City

Located in Mexico City, Mexico City Marriott Reforma Hotel is in the city center and near the airport. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Arena Mexico. Spend some time exploring the area's activities, including segway rentals/tours.
Popular Location

What's nearby

  • Reforma 222 - 3 min walk
  • U.S. Embassy - 6 min walk
  • The Angel of Independence Monument - 7 min walk
  • Glorieta de Insurgentes - 12 min walk
  • Monument to the Revolution - 17 min walk

Getting around

  • Mexico City Buenavista Station - 3 min drive
  • Insurgentes Station - 14 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • Condimento Restaurant — 1 min walk
  • La Mansion — 1 min walk
  • P.F. Chang's — 3 min walk
  • Sukiya — 3 min walk
  • Italianni's Pasta — 3 min walk

About this property

Mexico City Marriott Reforma Hotel

Luxury Mexico City hotel in Reforma, walk to Paseo de la Reforma
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 322 rooms offer comforts like pillowtop beds and pillow menus, plus 24-hour room service and LED TVs with cable channels. Guests will also find WiFi, minibars, and coffee makers.
Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: WiFi (USD 11 per day)

Parking and transportation

  • Valet parking on site (USD 10 per night)
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–noon: USD 15-20 for adults and USD 9-12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6200 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 for adults, USD 9 and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 14 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0 (up to 12 years old)
  • Valet parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Marriott Reforma Mexico City
Hotel Reforma Mexico City
Marriott Mexico City
Marriott Reforma
Marriott Reforma Hotel
Mexico City Marriott Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel
Mexico City Reforma
Reforma Marriott
Mexico City Marriott Reforma Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel Hotel
Mexico City Marriott Reforma Hotel Mexico City
Mexico City Marriott Reforma Hotel Hotel Mexico City

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 250 out of 415 reviews
5 - Excellent 60%
Rating 4 - Good. 107 out of 415 reviews
4 - Good 26%
Rating 3 - Okay. 36 out of 415 reviews
3 - Okay 9%
Rating 2 - Poor. 14 out of 415 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 415 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very nice.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good internet service (wifi). Good food, excellent staff service.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, everything very clean and nice. Staff always helpful.
Stayed 4 nights in May 2021

5/5 Excellent

Stayed 4 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times. Great location and superior service.
Stayed 3 nights in May 2021