“A great room with wonderful view and a very comfortable bed. All rooms are small in the village, but the village is one of the 2 best places in cinque terra. Lots of exercise because of the stairs. No breakfast, but the village has plenty of restaurants”
“There is no front desk or staff available to help us with check in or carrying luggage up the stairs. We arrived after 7 pm. No one answered the bell that was in the directions and I didn’t realize that there was another set of instructions for later arrivals. A local helped us call the manager who gave us instructions for the keypad which was in a different building. We had a misunderstanding about the price because I believed that I had booked it in Canadian dollars but it was in Euros, and……
“we choose this place because it clearly said there was a WASHER AND DRYER under amenities. it states daily housekeeping,robes,and bidet. none at the property.
i got in 2 1/2 hrs.later! i asked where w/d ? he said there is none! i filed a complaint with expedia.. there are no towels for the beach...you have to go to the remote property to get towels for the beach. there is no cleaning service or towel exchange.
there is no one to greet you at the prpty. there is no way to get in.there is a #……
“Zero check in which had us waiting and Jo entry late, they sent details only at 18.00…. Which we never received, then they tried to contact me 10 times, at incorrect number.
Apartment cold, bed uncomfortable, two extra fees plus local tax, so 3 extra fees, I knew about 2…. Impossible to get downstairs all the time for smoking…very long walk from station. Worst place I ever stayed!!!!!!!plus super expensive!”
“Our stay in Vernazza was extremely disappointing and honestly one of the worst accommodation experiences we’ve had. The bedding had old, dried blood stains, and there were black spots on the pillows, which made us question the cleanliness and hygiene of the room. Even worse, both my husband and I woke up with what appeared to be bed bug bites all over our necks and arms.
On top of that, the room was nothing like what was advertised. The view was different from the photos, there was no TV, and……
“An absolutely gorgeous guest house with amazing owners and staff who were knowledgeable, accommodating and kind. The room was top tier in both cleanliness and general aesthetic. Definitely worth visiting again for Biassa, the surrounding towns, and of course Pietra di Mare.”
“Mini paradise! Wonderful room, we loved being on the garden level, super clean, views forever……. Infinity pool with even more incredible views. Restaurant was superb — we ate there all three nights of our stay. Location - perfect, close to both Levanto and bonosolla. (?). We were tired of the crowds at Chico Terra, and all the tourist shops, Yvonne at least gave us a different experience, and this hotel was perfectly situated. You do need a car though. Again, a little slice of heaven for us.”
“This place was magical with a beautiful view. Authentic Italy experience. Loved the home cooked breakfast in the morning. Wish we could have stayed longer. Highly recommend!”