“Check in system was a total failure. We had to get a different hotel across town to stay for the night. The next morning we talked to John the owner who refused to accept responsibility for the check-in failure. John complained he could not refund the fee, because it would come out of his “own pocket.” He told us to call Expedia for a refund. We called the police to obtain a report. ”
“Check in system was a total failure. We had to get a different hotel across town to stay for the night. The next morning we talked to John the owner who refused to accept responsibility for the check-in failure. John complained he could not refund the fee, because it would come out of his “own pocket.” He told us to call Expedia for a refund. We called the police to obtain a report. ”
Paul