“I believe the property has been purchased by a different group. It seems like the maintenance in and out of the building are not kept to the standard that I was used to. I did not recognize any of the staff this time that I’ve come to know over the last four years of staying there.”
“Door handle was broken on first room, and key did not work. I asked for a different room. Key still did not work on second room. When I finally got a key that worked for the second room, it was 50 minutes later. Then when I finally did get in the room, it was a smoking room and I had reserved a non-smoking room. Very poor experience overall.”