搜索弗农山的民宿

“A Good Hotel”

“Door handle was broken on first room, and key did not work. I asked for a different room. Key still did not work on second room. When I finally got a key that worked for the second room, it was 50 minutes later. Then when I finally did get in the room, it was a smoking room and I had reserved a non-smoking room. Very poor experience overall.”

“The property looked like it had recently undergone some renovation and it felt clean. The staff was friendly at check-in and the complementary breakfast was great. I would definitely stay here again.”

“I was unable to stay in this room and they would not refund me. I have called the insurance I purchased too and they will not refund me. The room was ground floor, window would not close all the way and there was no lock on the window. As a solo female traveler I felt this was unsafe. Especially since the desk did not appear to monitored at night and the front door had a lock you needed to access with key card. The room also had an odd odor.”

“We were very impressed by the hotel. Every single staff member was extremely courteous and helpful, the amenities were amazing, breakfast and dinner were awesome, the pool was clean as was the rest of the hotel and the rooms. In the breakfast area someone was always refilling food and cleaning. Even the maintenance people when you saw them were gracious. The beds were very comfortable and the bathroom spotless. The only thing I could find fault with if I was looking was that the in-room……

“The hotel is undergoing a rennovation. Dust everywhere. The staff is not properly trained to navigate the situation in the hotel. Our room had a leak in the ceiling that was dripping onto the carpet, a refrigerator that did not work, linens that did not match-each bed was different, baseball trading cards in the bag that housed the dryer, and staff at the front desk who were not trained to handle these situations when approached by them. Would not stay here again until the rennovation is……