Ecropolodge. Poor Choice for hotel.
Posted Aug 8, 2016 on Hotels
Very unclean and in disrepair. Only helpful and professional person was night time desk clerk. At check was given wrong room number. Tried key card at room and would not open. Go back to desk and he states sorry gave wrong room number. Finally get to correct room. Bring in luggage to get settled only to realize toilet is not working, room was not cleaned properly and phone did not work and smelled like it had been urinated on. Reported it to night time clerk and he come and checked toilet only to find it was not working. Only other room that they could accommodate us in was clean, but air conditioner smelled like mildew and magnetic strip for key cards wouldn't work. Clerk stated they would get repaired in morning. At least the toilet worked in new room. Night time clerk stated he would talk to manager and get room rate discounted. Got up next day went about day. Returned in afternoon for to stay for second night. Magnetic lock for key cards still not fixed. Had to get Front Desk clerk to key us into room for the rest of the stay. On morning of check out went to front desk to check out. Not a very good check out process. Had to remind Clerk that manager Had stated he would give discounted rate. Seems communication between management and line staff is either lacking or totally nonexistent. Finally got discounted rate and checked out and left. Only to get a call later that night asking if I had checked out. Seems to be very poorly run and cleaned and maintenance. Stay away!!!