Ratings based on 270 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Just what we expected.

Posted Jul 26, 2017
Our only issue the entire stay was that one of the three elevators were out of commission. Longer waiting times, full elevators, but created lots of great conversation between us and the guests. To answer your question, yes, we would return.
1 out of 5
by A verified traveler from Nebraska

Not what I was expecting

Posted Jul 19, 2017
Pros: Nothing. Overall it was one of the worst places I have ever booked.
Cons: Everything. It badly needs to be updated and cleaned. It is so dated and dirty and the description of the views from your room are misleading.
Location: The location is fantastic as it provides beach front access. No complaints.
I booked a stay here as it advertised an ocean view from our room and from the description it sounded as if the room would be nice. To say I was disappointed would be a huge understatement. When I walked in the first thing I noticed was the side of the hotel and not an ocean view. Yes, if you go out on the balcony and sit at an angle you can see the ocean but my expectation was that I would see the ocean without having to make this type of accommodation In addition to this the room was extremely dated. Carpet was dirty, ceiling had a brown stain on it, bed was very uncomfortable and overall it was just not acceptable. We wound up leaving the room and moving to another hotel. If you are simply looking for a room to stay that has easy access to the beach then this will do the trick. If you are looking for a modern, clean, ocean view hotel room then stay away from here as you will be very disappointed.
2 out of 5
by A verified traveler

Posted Jun 27, 2017
I didn't enjoy my stay with the hotel. I was overcharged. There were only 3 elevators so it was always backed up. Staff was rude. Room wasn't clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
Beautiful resort with very clean facilities. Nice beach. We stayed in the condo portion and it was excellent.
4 out of 5
by Carla

This traveler left a rating score only Posted May 10, 2017 on Hotels
5 out of 5
by Ronald

This traveler left a rating score only Posted May 3, 2017 on Hotels
4 out of 5
by David

spacious condo, limited view

Posted Apr 27, 2017 on Hotels
It is a very nice facility and we did not have any problems. Our only disappointment was the view from our 4th floor oceanfront condo. The building sets back off the beach between two other buildings. If you want panoramic views from Royal Palms it is my understanding you have to have a room above 20th floor.
5 out of 5
by Kevyn

Very clean hotel

Posted Apr 16, 2017 on Hotels
Great staff, very friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
by Kimberly

Posted Mar 23, 2017 on Hotels
Wonderful room and view of the ocean.