Peaceful haven in an otherwise busy Nairobi
Posted Mar 18, 2015
Even though in Nairobi in transit for only 10 hours, I wanted to find a comfortable place to grab at least a few hours of sleep. The staff at the hotel were incredibly helpful from the minute I arrived until my departure. They printed out my airplane e-tickets, set me up w/ Internet and provided me w/ the odd adapters that they use in former British colonies, retrieved extra water bottles for me, set up a wake up call, and sent me off at 5 a.m. in my taxi w/ a large boxed breakfast since I had to leave just as the breakfast buffet was opening. All of the staff were professional, kind, helpful, friendly, and in general, understood the notion of 'client services' (which is often not the case in many places).