Tru by Hilton Nashville Downtown Convention Center

Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Featured Image
Outdoor pool
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Tru by Hilton Nashville Downtown Convention Center

Tru by Hilton Nashville Downtown Convention Center

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
500 Rep John Lewis Way South, Nashville, TN, 37203

Explore the area

  • Popular LocationMusic City Center6 min walk
  • Popular LocationNashville Broadway6 min walk
  • Popular LocationNissan Stadium18 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)13 min drive

Choose dates to view prices

About this area

Nashville

Located in Nashville, Tru by Hilton Nashville Downtown Convention Center is in the city center. Nashville Broadway and Ascend Amphitheater are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Farmer's Market and Mall at Green Hills. Country Music Hall of Fame and Museum and Johnny Cash Museum are also worth visiting.

What's nearby

  • Country Music Hall of Fame and Museum - 5 min walk
  • Music City Center - 6 min walk
  • Nashville Broadway - 6 min walk
  • Ascend Amphitheater - 8 min walk
  • Nissan Stadium - 18 min walk

Getting around

  • Nashville Riverfront Station - 11 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • Martin’s Bar-B-Que Joint — 2 min walk
  • Kitchen Notes — 3 min walk
  • Bob's Steak & Chop House - Nashville — 4 min walk
  • The Southern Steak & Oyster — 7 min walk
  • Husk — 8 min walk

About this property

Tru by Hilton Nashville Downtown Convention Center

Nashville hotel in Downtown Nashville with free breakfast and outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center. All 116 rooms offer free WiFi, refrigerators, and LCD TVs with satellite channels. Netflix, room service, and free local calls are among the other amenities available to guests.
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 39 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Dogs and cats welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 39 per day
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 202 out of 349 reviews
5 - Excellent 58%
Rating 4 - Good. 100 out of 349 reviews
4 - Good 29%
Rating 3 - Okay. 23 out of 349 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 349 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 349 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Nice hotel that is close to Broadway
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not clean upon arrival. There was a clothing sticker stuck to the head board, pieces of plastic on the floor in the room, hair on the bathroom floor. The front desk did little more than offer a statement that the room was marked as clean. They did leave a bottle of wine as an apology- which does me no good I am unable to drink. The rate for this room was very high. I expect the room to at least be clean. Very disappointing- will spread the word not to stay here to others I know heading to Nashville.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay!!! The staff was soooo sweet and very caring especially since I was traveling alone. They were very helpful and give me a lot of great suggestions!!! I truly appreciate them and if I ever come back to Nashville I’ll be visiting Tru by Hilton again! It was that great!!!
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great staff.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very secure at this property. The ONLY thing I didn’t like were the very very small parking places.
Stayed 2 nights in Sep 2021