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"I called to cancelled our reservation because we waited almost 3hrs for the room to be ready. The water park is so dirty and the water smells so bad. Really bad experience "

"Towels were cheap, sheets did not stay on bed... very old "

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"Hot tub in the room was awesome!"

"Great place to stay in the area. Clean, comfortable, large room and easy to park. Walkable to the Hard Rock Casino. Very reasonable price! Staff was great! I would stay again!"

"Place was very clean and breakfast was great! Close to downtown Galena and restaurants. "

"Figure out which side the train tracks are on and book your room on the other side or you’ll be woke up every hour. Make sure the shower door in your room slides shut & will stay closed before you decide to shower or your bathroom will flood which you’ll see on your ceiling from the floor above you by shotty patchwork. Pro:close to river center establishments."

"When booking this room I had specifically asked if there was a hot tub and they had said yes but there is not one. Also had asked if they do rides to the casino also said yes but they don’t. Waited in line for a long time on checking into hotel, need more then one person during “peak hours” otherwise it was good. "

"Pool and hot tub were broke I paid $200 for one night without access to the pool or bar area that has pool table none of this was compensated either. I think they should have gave us a partial refund. We came for the pool and they didn’t have one or offer any type of discount or refund. Sad because I went 5 years ago and it was much better."