“We booked a King Size - 1 bed room, but it was not available at check-in, so they only have a "Queen" Size - 2 bed room available for myself and my wife. Additionally, all of the blankets were stained, so we were only able to use the sheets.”
“Staff was seldom at front desk, the room was disgusting, microwave and air worked poorly, and it didn't appear the room/bedding had been cleaned from last person. Everything in the room was sticky and wet. The tv remote was especially sticky. Absolutely gross. I walked across the floor both with socks on and barefoot and the soles of my feet were black. No tissues or coffee maker at all. The bathtub didn't drain well. Given the condition of the room, we were afraid to eat or drink anything from……
“For some reason, we were charged twice for our room. That caused us a lot of undue stress. We had to stop our family time and make a call to the bank and get them involved. When we checked in there was no disclosure that this was going to be a deposit. We recommend you don't recommend you stay here. They don't explain any of their check in practices.”
“Front desk check in people were very nice. They did have trouble with the Expedia payment, but I suspect that was something to do with the Expedia keys cash I was using.
We booked here for the hot tub and pool and were not disappointed. Would stay again. ”