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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Exterior
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Gym
Map
5916 Caravan Ct, Orlando, FL, 32819

Explore the area

  • Popular LocationUniversal Orlando Resort3 min walk
  • Popular LocationUniversal Studios Florida11 min walk
  • Popular LocationThe Wizarding World of Harry Potter™8 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

About this area

Orlando

In the entertainment district, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is in Florida Center, a neighborhood in Orlando with good shopping. Orlando International Premium Outlets and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Traveling with kids? Make time for The Wizarding World of Harry Potter™, or check out an event or a game at Amway Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Universal Orlando Resort - 3 min walk
  • Shoppers World Shopping Center - 11 min walk
  • Universal Studios Florida - 11 min walk
  • Orlando International Premium Outlets - 2 min drive
  • The Wizarding World of Harry Potter™ - 8 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • Carrabba's Italian Grill - 11 min walk
  • Soupa Saiyan - 12 min walk
  • Waffle House - 12 min walk
  • Border Grill Fresh-Mex - 12 min walk
  • The Palm - 12 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando aparthotel in Florida Center, walk to Universal Orlando Resort
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Each apartment provides a refrigerator and a coffee/tea maker, plus free WiFi and an LCD TV with cable channels. Room service, a pillow menu, and free newspapers are among the other amenities available to guests.
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Free pool cabanas

Internet

  • Free WiFi

Parking and transportation

  • RV, bus, and truck parking on site
  • Self parking on site (USD 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Free theme park shuttle
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Children's pool

Restaurants on site

  • TGI Friday

Food and drink

  • Refrigerator
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 17 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Pillow menu

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with cable service
  • Arcade/game room
  • Video game console
  • TV in a common area

Outdoor areas

  • Terrace
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9 meeting rooms
  • Business center
  • Laptop workspace
  • Conference space (11000 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • 2 per room (up to 65 lbs per pet)
  • Pets allowed in specific rooms
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour fitness center
  • Free theme park shuttle
  • Theme parks nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 390 rooms
  • 10 floors
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 17 per person (approximately)
  • Self parking fee: USD 24 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Frequently asked questions

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–11 PM.

How much does it cost to stay at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel on Feb 5, 2023 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 65 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Self parking is available for USD 24 per day.

What time is check-in at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Check-in is from 4:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel located?

This family-friendly Orlando aparthotel is located in the entertainment district, within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. Orlando International Premium Outlets and The Wizarding World of Harry Potter™ are also within 2 mi (3 km).

Can I cancel my reservation for free at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel and receive a full refund?

Yes, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

6.4
Rating 10 - Excellent. 405 out of 1601 reviews" "
" "10 - Excellent 25%
Rating 8 - Good. 352 out of 1601 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 297 out of 1601 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 277 out of 1601 reviews" "
" "4 - Poor 17%
Rating 2 - Terrible. 270 out of 1601 reviews" "
" "2 - Terrible 17%

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.1/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great service and location.
Stayed 1 night in Jan 2023

4/10 Poor

Shawn

Traveled with family
Disliked: Amenities
Staff was rude. Took over 30 minutes to check-in. No one answered at the front desk when I called down on multiple occasions to get a wake-up call. Had bugs in our room. The A/C was stuck. The TV did not get most channels. Internet kept going out. Just not great.
Stayed 2 nights in Jan 2023

10/10 Excellent

Silvano

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2023

4/10 Poor

ROBERTA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door was not opening or closing properly. there was only one small body soap for shower. There was a crate of $21 per day for self parking. Could not sleep with music playing outside. The room had bad smell and the telephone was not working. There was not a decent place for a breakfast. The manager was not friendly when I requested to switch the room. I do not recommend this hotel.
Stayed 2 nights in Jan 2023

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When booking with Expedia it said includes "Breakfast" it does not. You can go to TGIF and pay $14.95 per person. Regarding the hotel. Had an iron in the room but no ironing board. Reservation was for 3. We had 3 bath towels, 1 hand towel and 2 washcloths. Tried calling the front desk and could not get anyone to answer.

2/10 Terrible

Kelly

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked run down. The inside chain lock on my door was broken off. The TV didn’t work properly and no one ever came to take a look to fix it. Repeatedly called front desk and no one ever answered the phone. Went to front desk where employees were standing around talking. Complained about tv and they said someone would come by but never did. Took a shower and water fluctuated between warm and cold. Towels felt like I was scrubbing myself with a Brillo pad. Would never stay here again!

6/10 Okay

john

Liked: Amenities
Not happy with the staff

10/10 Excellent

Kylee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quick & Easy
Stayed 1 night in Jan 2023

6/10 Okay

Aisha

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I decided to stay at this property because it was very convenient to go to Universal Studios, which is right across the street. The amenities such as the pool and the arcade was family friendly. I love that there was a TGIFRIDAYS attach to the hotel. We were able to enjoy breakfast, lunch, and dinner there. The hotel was pet friendly it had a dog park in the back of the hotel. They do charge 100 dollars fee for any dog staying. The only downside about staying in this hotel is the communication and the check in process. We arrive two hours before our check in time. They weren’t able to check us in early but when it came to 4 o’clock they still wasn’t able to check us in, which they claim the room was still dirty. Our room was ready an hour and half after check in time, which was very upsetting. There is also a charge of 20 dollars a day for parking so please be aware.

8/10 Good

LaChelle

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and enjoyable.